Retail General Manager

5 days ago

Perth, Australia Carmen Jewellers Full time

Carmen Jewellers is seeking an experienced General Manager to lead and manage one of our four stores. With a strong foundation built on business ethics and a commitment to authenticity and generosity, we are a renowned, high-quality and timeless brand.

As the General Manager, you will be responsible for overseeing the day-to-day operations of the allocated store, including managing and motivating a team of sales professionals, achieving set sales targets and KPIs, and delivering exceptional customer service experiences.

Key responsibilities:

- Develop and implement strategies to drive sales and improve overall store performance
- Lead, manage and motivate a team of sales professionals
- Achieve set sales targets and KPIs
- Deliver exceptional customer service experiences
- Oversee operational tasks including stock replenishment, ticketing of stock, customer repairs, merchandising and general housekeeping.
- Ensure compliance with company policies and procedures
- Continuously improve and develop team members
- A proven track record of successfully managing retail stores or teams
- Strong leadership, management and motivational skills
- Exceptional 1-on-1 selling skills whilst providing outstanding customer service experiences
- A proven track record of achieving beyond sales targets and KPIs
- The ability to work productively, individually and as part of a team
- Flexibility with working across our seven day store roster
- A minimum of 2 years experience working in retail, sales and customer service

Why you should work with us:

- Competitive salary package
- Bonus scheme to reward and recognise your success
- Generous staff discounts across our wide range of products
- Career opportunities and support for your career growth
- Opportunity to become a part of our 30 years history in Australia.

**Job Types**: Full-time, Casual

**Salary**: From $70,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus
- Monthly bonus
- Performance bonus

Application Question(s):

- High level of computer proficiency (Microsoft Suite and more)

**Experience**:

- Management: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: One location

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