Employer Payments Consultant

2 weeks ago

Adelaide, Australia Workskil Australia Ltd Full time

**If you have strong administration skills and an eye for detail, this role may be the perfect role for you**

**About the Role**

Based in our Adelaide CBD office, this role will be responsible for proving post placement support and administrating payments to employers on behalf of Workskil Australia and reviewing eligibility requirements based on funding Deeds and guidelines.

This position is being offered on a full time, ongoing basis.

**About You**

To be successful in this role, you'll be able to:

- Ensure all contractual requirements are met and timely recording of case notes and reporting of agreements and payments;
- Demonstrate experience in providing exceptional customer service;
- Demonstrate experience in understanding and working to complex administrative procedures and contractual guidelines;
- Demonstrate experience working to targets and KPIs;
- Demonstrate strong written communication skills;
- Demonstrate excellent administration skills and high attention to detail;
- Prove your ability to learn and navigate multiple systems;
- Demonstrate an ability to work in a fast-paced environment with the skill to multi-task across various systems and screens whilst maintaining telephone contact; and
- Be available to work a rotating roster that is across the span of hours 8am-7:30pm, Monday to Friday.

**You will also be required to**:

- Have experience in Employment Services or related industry;
- Have experience in a contact centre environment (desirable); and
- Have a minimum Certificate IV in Employment Services or Career Development.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

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