Customer Screening Analyst

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

As our Customer Screening Analyst reporting to the Customer Screening Manager, you will be responsible for performing a wide range of due diligence, vetting and screening actions in support of The Star’s AML/CTF Program.

This is a fantastic opportunity where you will identify and classify potential AML/CTF related risk’s.

**A few of your responsibilities**:

- As part of the screening process, effectively collate, analyse and evaluate information from a range of sources including commercial and open-source databases.
- Analyse and assess and escalate potential matches to risk relevant information
- Accurately update TrackVia and CMS, with revised risk ratings and concise summaries of due diligence findings. Compile in depth diligence reports as required.
- Document findings, maintain records and prepare reports on screening results in accordance with both the AML/CTF Program and the mandatory Standing Operating Procedures.

**What we are looking for**:

- At least 3 years’ experience working in a customer screening, due diligence, intelligence, investigative or compliance related environment; and/or
- Excellent verbal/written communication skills. Proficient in Chinese characters/text will be favourably viewed.
- High level research, analytical critical thinking skills and the proven ability to work independently with minimum supervision.
- Comprehensive understanding of relevant statutory compliance and reporting requirements.
- Strong Microsoft Office skills and proficient in using analytical software and database record management systems.

**About you**:
You are a detail-oriented professional with a strong understanding of financial crime risk and compliance. Skilled in due diligence, vetting, and screening, you play a key role in supporting The Star’s AML/CTF Program. With sharp investigative skills and sound judgment, you help ensure regulatory adherence and safeguard the business.

**What we can offer you**:

- Complimentary meal on site every day including hot meals, sandwich bar and more.
- Up to 30% discounts across award winning restaurants and accommodation
- An organisation that values diversity, teamwork and being your best self.
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Extraordinary growth opportunities personally and professionally
- Opportunity to work with elite professionals and assets
- Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._

**Our culture**:
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.

Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE

Click on the link below to make your next career move with The Star.