Pathway Guidance Advisor

Contract- ** Company Description**:

- **About Us**

Navitas is a leading global education provider driven by a commitment to transform lives through education. It employs more than 7,000 staff to deliver programs and services to approximately 80,000 students around the world. Navitas consists of two distinct divisions: University Partnerships (UP) and Careers & Industry (C&I) divisions.

The C&I division, which represents a significant part of the Navitas portfolio, brings together niche colleges offering higher education, VET, professional development and employability skills to more than 25,000 students across 22 countries. We employ approximately 1,800 staff to deliver programs in five regions: Australasia, UK, South West Europe, Germany/Switzerland/Austria and the US.

Navitas Skilled Futures delivers the Adult Migrant English Program (AMEP) on behalf of the Department of Home Affairs, and the Skills for Education and Employment Program (SEE) on behalf of the Department of Employment and Workplace Relations. We are also the 2021, 2022 and 2023 winners of the NSW Premier's Multicultural Community Medals.

We are committed to working with Federal and State Governments, education providers, communities, employers and industry groups to provide the language, literacy, numeracy and employability skills that meet the settlement, study and employment goals of our clients.At Navitas Skilled Futures the Pathway Guidance Advisor is responsible for the provision of student support services and high-quality vocational, education and training advice and guidance to Adult Migrant English Program (AMEP) clients.
- **Key Result Areas**
- **_ Client/Relationship Management _**
- Ensures consistent delivery of services to clients by:

- positively shaping the clients’ first impression of Navitas Skilled Futures
- liaising closely with the Academic Team Leader and training staff to determine the best pathway options for clients (including assisting with Pathways to Work program placements)
- liaising and working effectively with members of the educational and operational delivery team to provide timely and relevant assessment to clients on progress against their goals, as outlined in the Individual Pathway Guide (IPG)
- liaising with stakeholders, including jobactive providers, Centrelink, community organisations and local industry and mainstream service providers for potential pathway or referral service and employers for Pathways to Work program work experience placements
- supporting relationships, alliances and networks with external clients and bodies regarding assessment services, pathways counselling and referral information, as required.

**_ Pathway Advice Services_**
- Ensure pathways advice to meet client needs by:

- conducting program interviews and completing Individual Pathway Guide (IPG) or equivalent for clients
- conducting orientation for all new AMEP clients
- providing high-quality employment, vocational and educational pathways advice and information to AMEP clients
- referring clients with personal issues to appropriate service providers
- maintaining up-to-date materials and resources required for pathways information and client referrals
- working closely with the Operations and Academic Team Leaders to improve the pathway guidance services to meet client needs
- assisting with SRC meetings/Job Clubs/alumni meetings
- organising and delivering information sessions/workshops to clients, staff and external stakeholders- **_ Reporting and Administration_**
- Ensure pathway guidance services meet stakeholder and contract expectations by:

- promptly and accurately supplying assessment information to clients, as required
- maintaining accurate manual and electronic records of client assessments, interviews and progress against the client’s IPG
- maintaining referral/stakeholder database
- ensuring legislative and contract privacy regulations are understood and implemented
- ensuring client records and personal information are stored securely according to the Navitas Skilled Futures
- cooperating with other Navitas English Skilled Futures staff and external agencies in a way which ensures Navitas English Skilled Futures complies with privacy regulations.

**_ Professional Development_**
- Ensures currency of knowledge, skills, materials and modes of pathway guidance delivery and information by:

- maintaining up-to-date professional knowledge and skills in the area of pathways advice, settlement services, local and Commonwealth government services, employment pathways, the Vocational and Education Training (VET) sector, the Skills for Education and Employment (SEE) providers and community ESL services in the region
- attending and contributing to site staff meetings to ensure clients’ needs and interests continue to be addressed
- contributing to the development and implementation of annual professional and curricula development plans
- iaising with and actively promoting Navitas Skilled Futures progra