Customer Service/warehouse Assistant

4 days ago

Dandenong, Australia Gatekeeper Systems Full time

**About the business**

Gatekeeper Systems Australia Pty Ltd, a subsidiary of Gatekeeper Systems Inc, a USA based corporation is the world leader in shopping trolley solutions including trolley containment, push out prevention and trolley management solutions. With a current install based of over 14,000 solutions globally, the Australian market is expanding its current portfolio by offering state of the art intelligent solutions. We are one of Australia's fastest growing companies in their niche field.

**About the Role, you will be required to**:

- The role will be general admin, assisting with the day to day activities of the warehouse including; stocktake, packing parts etc (heavy lifting may be required)
- Answer incoming phone calls, and promptly forward to relevant team members.
- Prepare and Process Service quotes (with support from Technical Services Manager & BDM), Service Orders and Service tickets.
- Request, obtain and process Purchase Orders and change orders.
- Scan and file documents
- Prepare supporting documentation and submit orders for invoicing.
- Maintain spreadsheets as required.
- The role will be assisting with the day-to-day activities of the warehouse including cycle counts, picking and packing orders, booking freight.
- Great place to work - this is an environment where people work hard AND enjoy what they do - they are sociable and friendly and a terrific place to be part of - this is not just a job.

**About You**
- ideally you will have some work experience but now seeking a company with career options - entry level ok
- experience with Microsoft Office Suite and MS Dynamics 365 preferred
- Ability to learn new systems.
- Strong administrative and computer skills
- High attention to detail
- Ability to work independently and as part of a team.
- Superior time management
- Flexibility in approach to work and hours
- Forklift License preferred - willingness to obtain one

**Skills and experience**
- Min 2 years. Office / Customer Service Experience
- Ability to analyse and interpret documents such as safety rules, site plans, operating and maintenance instructions, and procedure manuals.

**Benefits and perks**
- Competitive salary & bonus program
- Superannuation (at prevailing legislative rates)
- Paid leave entitlements per local legislation.
- Flexible working environment
- On site parking
- Employees stay long term because they are appreciated and rewarded.

*

Working as part of a small, growing, team where everyone takes responsibility for the success of the company.

**Salary**: $42,529.69 - $60,000.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- DANDENONG SOUTH, VIC 3175: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: One location

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