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Store Manager
2 weeks ago
About Us
Star Car Wash is Australia’s leading professional hand wash and detailing provider. With a strong national presence, we are passionate about delivering exceptional service and maintaining the highest standards in car care. Our team thrives on professionalism, performance, and pride in a job well done.
About the Role
We are currently seeking a motivated and experienced Car Wash Manager to join our team and lead one of our high-performing sites. This is a hands-on leadership role where you will oversee all aspects of site operations, team development, and customer satisfaction.
Key Responsibilities
- Lead the day-to-day operations of the car wash
- Manage, train, and support a team of 10+ staff
- Maintain site cleanliness, safety, and presentation
- Monitor and manage equipment condition and servicing
- Create rosters and manage labour costs
- Resolve customer queries and complaints promptly
- Drive sales and meet performance targets
- Ensure compliance with company policies and procedures
- Promote a positive and productive team environment
What We’re Looking For
- At least 1 year of experience in a leadership or supervisory role
- Background in service-based industries (e.g. car wash, retail, fast food, or hospitality)
- Experience managing larger teams (10+ people)
- Strong customer service and communication skills
- Ability to analyse performance metrics and implement improvements
- A hands-on leader with a ‘lead by example’ attitude
- Diploma, Advanced Diploma, or AQF Associate Degree (required)
- Valid Australian driver’s licence (required)
- Must be available to work weekends and across a rotating roster
What We Offer
- Competitive salary package: $75,000 - $80,000 + Super
- Incentives and bonuses for site performance
- Career development and progression opportunities
- Full training and support through our national framework
- A stable, long-term role in a growing national brand
Pay: $75,000.00 - $80,000.00 per year
Schedule:
- Shift work
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 24/07/2025