Retail Sales Assistant

1 week ago

Burwood East, Australia Desco Pty Ltd Full time

**About Us**

Go Vita is largest health food retail store group in Australia, having more than 120+ stores

across Australia. Go Vita Burwood is one of the family-owned health food store operating

since June 2015. We have the experience, expertise, product range and passion to support

your health and wellness needs. We are quite passionate to improve our customer’s health

and wellness needs by providing health advice and well branded health food products.

Experience & Skills Required:
We are looking for a dedicated & motivated individual on a casual part-time basis who:

- Must Have - Is passionate and has a background in the natural health and wellness

industry or with a similar background/experience in a retail environment
- Must Have - has some experience in online, e-commerce and have computer skills
- Must Have - experience in POS system, experience in processing online orders and

receipting invoices in the system etc.
- Has knowledge & experience in natural vitamins, minerals, herbs, protein etc.
- Can understand customers’ health problems and provide appropriate health advice and

suggest natural & organic products that improve customers' health & wellbeing
- Has an excellent customer service, communication, and sales skills
- Very friendly and can build rapport quickly with customers

**Responsibilities**:

- Welcoming & guiding the customers to the product they need
- Answering customer’s health questions/issues in-store or over the phone
- Provide appropriate health advice and suggest products that can improve customer’s health and wellbeing
- Processing over-the-counter and online sales
- Till reconciliation at the end of the day
- Accepting deliveries, arranging products on the shelves, checking product expiry regularly
- Organising products on shelves and restocking products etc.
- Answering phone calls, voice messages, and follow-up calls with the customer
- Fulfilling online orders in terms of packing, shipping, and processing it in the system
- Processing the invoice at the point of sale system
- Any other work task that is relevant in the health food store

If you are passionate about health and have a background in naturopathy, nutrition,

herbalism, lifestyle coaching, and online sales then we would love to hear from you.

**Job Type**: Casual

Pay: $23.23 - $38.56 per hour

Expected hours: 20 per week

Work Location: In person

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