Admissions Coordinator

Working from Home Flexibility
- Burnely/Richmond Location
- Salary
- 65K+Super

We are a leading aged care provider, BlueCross offers a wide range of flexible and responsive aged and community care services across metropolitan and regional Victoria. At BlueCross, we promote dignity, respect, choice, integrity, independence and engagement for all consumers and staff.

If you pride yourself on your outstanding administration and communication abilities, enjoy a fast-paced environment and have a great attitude then we want to hear from you

Hang on a minute

You’re probably thinking “Aged Care? Not for me ”

But instead of ‘Aged Care’, think:

- Working in a great team, where you are supported to succeed?
- Doing something that is truly meaningful that I feel good about?
- Experience in administration, reception, contact-centre or reservations is advantageous?
- Good base pay of $65,000 + monthly incentive + Super?
- I don’t need any experience in the Health or Care industries?
- Genuine options for career development and growth?
- Flexible working from the office and from home arrangements? (After initial training period approx. 3-6 months).
- Stylish Burnley office with parking, close to public transport, freeways and bike paths, end-of-trip facilities, on-site café’s and huge private outdoor terrace?
- Discounts on my groceries, hotels, flights, shopping and entertainment?

Hopefully you’re now starting to think a little different about Aged Care, so let me explain a little more about this role.
**This isn’t your traditional hands-on caring role, this is an Administration & Customer Services role, this is a problem solving role, this is also a role where you are helping clients over the phone and making a difference while they navigate placing a loved one into Residential Respite Care***

At BlueCross, we offer a wide range of flexible and responsive aged and community care services across metropolitan and regional Victoria. Put simply it’s our job to care and we do that not just for our clients, but for our team members too.

This role primarily provides a centralised Respite Care Admission Service across our 31 BlueCross residences. This ensures an end-to-end Admission process that is easy-to-access, timely and provides a first-rate customer experience to our clientele. The centralised team also provide guidance and support to clientele when starting the Aged Care journey.

**We are looking for someone who has**:

- A warm and engaging personality to quickly build rapport with our clients.
- Intermediate to advanced proficiency with Microsoft 365 Applications including Outlook, Teams, Excel, OneDrive, etc. If you’ve used a CRM before (SalesForce, Dynamics etc.) - even better
- Strong organisational skills, can multitask, manage conflicting priorities and flexibitilty to problem solve in a fast-paced setting.
- Process driven with high attention to detail.
- Ability to work autonomously when required.
- Desire to work effectively within a close-knit team.
- Willingness to learn and be trained in the Aged Care sector and its administrative requirements.

This role is Full-Time, Monday to Friday.

Give me a call Monday-Friday (9am to 5pm) on 03 9828 1784.

All people employed at BlueCross are required to undergo pre-employment screening that includes a current NDIS worker screening check, current Flu vaccination as well as your COVID vaccination and booster.