Enterprise Account Manager

_We have a _remote-first_ culture and this position can be based anywhere from Australia. This role can be fully remote or a hybrid if you are in Melbourne. We encourage you to work in the way that best suits you._

**Join us on our mission to make a better world of work.**

Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as Salesforce, Unilever, PwC, Deliveroo, Koala, and Vinomofo depend on Culture Amp everyday.

Culture Amp is backed by 10 years of innovation, leading capital venture funds, and offices in the U.S, U.K, and Australia. Culture Amp is recognised as one of the world’s top private cloud companies by Forbes and one of the most innovative workplace companies by Fast Company.

**The Opportunity at Culture Amp**

Here at Culture Amp we have an exciting opportunity for an Enterprise Account Manager to come and join our talented and inclusive sales practice.

We find ourselves in a pretty unique position where we are now doubling down our efforts in attracting more of our customers towards our performance tool so that they can start to “connect the dots” between their Engagement and Performance data. We are also heavily invested by some of the largest firms in the world. This investment means that more work is going into future products that could be used to expand customer usage.

If you’re a salesperson who is deeply curious and incredibly passionate about people and culture and wants to work in a business that will allow you to try new things, drive behavioural change and impact positive return on investment, come and join us as we take the next step in fuelling our rocket ship and changing the world of work.

Working within our high performing, APAC account management team, you will have the autonomy to try new things, work on projects and play a significant part in driving the adoption of new products to our current customer base.

**As one of the members of the Account Management team, you will**:

- Own an expansion quota for our current customer base targeted at the Enterprise level (1,000 employees plus)
- Identify opportunities to expand revenue from current customers through understanding long-term strategic Business and People goals
- Work with core renewal team to handle more complicated renewal processes
- Work closely with Customer Success to lead on touch points with Customers during the subscription year
- Be able to confidently present our full product suite to existing customers to own up-sell and cross-sell of the Culture Amp platform
- Identify opportunities to expand current relationships to parent or subsidiary organizations
- Contribute to the Account Manager Playbook to iterate and create the process for account growth

**What You Bring to Our Camp**:

- Experience working effectively with cross-functional teams and all levels of management (internally and externally)
- Proven track record of achieving sales goals within an existing customer base at the mid-market or enterprise level
- Ability to manage a high number of accounts/opportunities while maintaining focus on goals
- Strong presentation and communication skills
- A focus on building strategic relationships with customers
- A passion for people and analytics

**After 3 months, you will...**
- Be able to confidently present our full product suite to existing customers to own upsell and cross-sell
- Partner with the Customer Success team on the Customer Journey from the time a client commits to work with us to renewal
- Articulate and update clients on product offerings
- Develop a pipeline of opportunities in your assigned Book of Business

**What we offer**:
We believe that inclusive businesses are better, not just for “company results”, but for the world. We have a strong commitment to Anti-Racism, and endeavour to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work).

We ensure you have the tools you need to thrive both in and out of work:

- MacBooks for you to do your best work
- Share Options - it’s important to us that everyone is an owner and can share in our success
- Excellent parental leave and in work support programme, - for those families to be
- Flexible working schedule - where we can, let’s make work, work for you
- Fun and inclusive digital, and (in the future) in-person events

Most importantly, an opportunity to really make a difference in people’s lives.

Please keep reading...

**Here are a few highlights from Culture Amp**
- What is a People Geek?
- Our unique DIY approach