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Front Office Receptionist

3 weeks ago

Bass Hill, Australia WM Hotel Bankstown Full time

About the role:

- The primary responsibility of this position is to performing hotel front office duties
- Assist guests arriving and departing the hotel through the check-in and departure process
- Handle guest requests, inquiries and complaints effectively and efficiently
- Provide information on all facilities provided within the hotel
- Take reservations and update online rates/inventory
- Assist in achieving motel goals such as up selling and guest satisfaction scores

About you:

- Experience in a similar role within a hotel/motel environment
- Experience with computer and motel management system would be preferable
- Armed with smart solutions and a can-do attitude, a good eye for detail.
- Excellent grooming and presentation skills
- Ability to work morning/afternoon shifts and night caretaker when required.
- Excellent organisational, time-management and communication skills.
- Ability to work independently as well as part of a team.

.Australian residents are preferred but not necessary.

**Job Type**: Casual

Pay: From $29.00 per hour

Expected hours: 15 - 35 per week

Schedule:

- Afternoon shift
- Morning shift
- Shift work

Ability to commute/relocate:

- Katoomba NSW: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person