Social Inclusion Program Support

6 days ago

Elizabeth, Australia City of Playford Full time

**Part Time / Fixed Term to 30 June 2026**

**Monday to Friday 9am to 4.30pm (7.5 hours per day)**

**Classification: GO3 ($84,087.57 FTE** +** Superannuation)**

Are you a passionate and community-focused individual looking to support the delivery of community programs and make a real difference?

If your answer is yes, we would love to hear from you

**What You’ll Be Doing**:
The Social Inclusion Program Support role is responsible for providing administration support and assistance in the coordination and delivery of community services programs in the Connection and Inclusion team.

**Your key accountabilities will include**:

- Support with program planning for community programs.
- Support the participant intake, review and exit process utilising Council’s customer management system.
- Development, coordination and review of NDIS Service Agreements.
- Collate and enter case notes, customer feedback and reviews and other relevant information into Council systems.
- Cash handling including receiving money and reconciling cash and EFT payments.
- Use sound professional judgement and problem-solving skills to resolve matters and know when to escalate matters to the Quality Coordinator or Manager.

**What You’ll Bring to the Role**

We are looking for someone with relevant qualifications and/or experience in community services, customer service, or a related field. In addition, you will bring:

- Experience delivering or planning programs that support people with a disability.
- Strong interpersonal and communication skills. (both written and verbal), with the ability to work effectively with a range of internal and external stakeholders.
- Demonstrated high level administrative experience.
- Ability to be adaptable and flexible, and to work under mínimal supervision.
- Commitment to delivering programs in a way that supports customer rights, diversity, access, and inclusion.
- Demonstrated initiative, forward planning and time management skills.

Ability to develop and maintain positive working relationships with program customers, staff, volunteers and other internal and external stakeholders.

**What’s in it for You**

It's important to us that you are the right fit to join our team, but it's just as important that this is the right place for you. The City of Playford places the community at the heart of everything we do and are committed to ensuring our workforce is representative of the community we serve.

We provide a supportive and collaborative environment where employees feel engaged and connected to the work of the organisation, to each other, and the community.

Employee benefits include flexible working conditions, health and wellbeing hub and professional learning development opportunities.

And best of all, a real opportunity to make a difference in our community

**Ready to Apply?**

**Applications close 12pm on Friday, 11 July 2025.**

Still have questions? Please contact **Amy Godfrey, Manager - Connection & Inclusion,**on** (08) 8256 0224.**

We value inclusion and diversity in the workplace. People with lived experience of disability are encouraged to apply. If you require any reasonable adjustments to ensure a positive, barrier free recruitment process, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process.

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