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Airbnb Cleaner

2 weeks ago

Melbourne, Australia Mega Style Apartments Full time

**About Mega Style Apartments**

Mega Style Apartments is a premier provider of exceptional short-term and long-term rental experiences in Melbourne. We pride ourselves on delivering outstanding customer service, fostering close relationships with our guests and colleagues, and creating memorable experiences from booking to check-out. As ambassadors of Melbourne's vibrant spirit, we enrich every guest's journey with warmth, comfort, and unforgettable memories.

We are seeking dedicated and detail-oriented Airbnb Cleaners to join our team as independent contractors. This role is ideal for individuals looking to manage their own workload and contribute to creating magical experiences for our guests.

**Key Responsibilities**

**Turnover Cleaning**
- Perform high-quality cleaning of our 1, 2, and 3-bedroom apartments to a luxury hotel standard.
- Complete all cleans by 3 PM on the same day of guest checkout.

**Linen Management**
- Wash and dry linens either in the apartment or at your home in preparation for the next guest.
- Ensure all linens are clean, stain-free, and wrinkle-free before making beds.

**Property Responsibility**
- Take full responsibility for all turnover cleans for assigned properties.
- Manage turnovers that can vary unpredictably from 1 to 5 times per week per property, based on guest checkouts.

**Quality Assurance**
- Conduct thorough checks for keys, maintenance issues, damages, or missing items and report promptly.
- Test all appliances and amenities to ensure they are in working order (e.g., air conditioning, TV, Wi-Fi, dishwasher).

**Amenities Restocking**
- Restock guest amenities (provided by Mega Style Apartments) such as toiletries, kitchen supplies, and other essentials.
- Set up amenities neatly according to our guidelines.

**Apartment Styling**
- Set up the apartment following our style guide, including proper arrangement of décor, throws, and decorative pillows.
- Ensure the apartment exudes warmth and comfort for arriving guests.

**Communication & Reporting**
- Provide pre
- and post-cleaning photos, including guest keyset photos, on the same day via your preferred method.

**Workload Management**

**Property Allocation**
- Choose the number of properties you wish to manage based on your availability.
- If you desire more hours, request additional properties; if you need fewer hours, you can reduce your property assignments.

**Unpredictable Turnovers**
- Be prepared for varying turnover frequency per property, dictated by guest bookings and checkouts.

**What We Offer**

**Competitive Pay**
- Earn on a per-clean/turnover basis with set rates for different apartment sises.
- High-performance cleaners achieving 5-star reviews are eligible for bonuses.

**Supportive Environment**
- Be part of a team that values excellence, integrity, and memorable hospitality.
- All guest amenities and linen are provided by Mega Style Apartments.
- All cleaning supplies and tools are provided by you

**Growth Opportunities**
- Potential to take on more properties and expand your earnings.
- Opportunities to offer additional services such onboarding and maintenance tasks for extra income.

**Our Values**
- **Excellence**: Crafting unforgettable experiences with a heartwarming welcome.
- **Innovation and Growth**: Continuously enhancing the guest experience.
- **Quality**: Upholding meticulous attention to detail in all tasks.
- **Community and Connection**: Fostering relationships and building a sense of belonging.
- **Integrity and Trust**: Honoring our agreements and maintaining open communication.
- **Diversity and Inclusion**: Respecting and valuing different perspectives and backgrounds.

**Qualifications**:

- Exceptional attention to detail and commitment to high-quality work.
- Reliable, self-motivated, and able to manage time effectively.
- Strong communication skills.
- Ability to handle the physical demands of cleaning multiple apartments.
- Must have access to laundry facilities for linen management.
- Living in or near Melbourne CBD or Southbank is preferred.
- Prior experience in cleaning or hospitality is a plus but not required.

**How to Apply**

Please submit your resume and a brief cover letter explaining why you're the perfect fit for this role.
Join Mega Style Apartments and help us create inviting spaces that deliver lasting memories for our guests. Your contribution will be valued and integral to our mission of excellence.

**Job Types**: Casual, Contract

Pay: $25.00 - $30.00 per hour

Expected hours: 5 - 30 per week

Schedule:

- On call

Supplementary Pay:

- Performance bonus

Application Question(s):

- Do you have a car?
- Which suburb do you live in?
- What other time commitments do you have on that are not flexible?
- Are you a student?
- Do you have any handyperson skills? If so, what sort of skills do you have?
- Have you cleaned for an Airbnb property before?
- Have you run your own Airbnb property before?
- Do you have cleaning skills? If so, what sort o