Document Controller

**Document Controller**
- Supportive team and hybrid working arrangements
- 12-month fixed-term
- Base salary of $79,665 + Super

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport - connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

**About the role**

As the **Document Controller**, you are integral to the success of V/Line’s Network Development Asset Maintenance group.

You will liaise with stakeholders and provide expertise to the team and ensure efficiency and adequate allocation of resources to support infrastructure outcomes.

Key accountabilities include:

- Document Management Proficiency: Develop familiarity with V/Line’s Document Management Systems and standards, ensuring documents meet formatting and presentation requirements.
- Stakeholder Engagement: Coordinate the review and approval process of documentation by collaborating with key stakeholders across Network Development, Assets & Maintenance (NDAM).
- Design & Communication: Manage document layout and design, offering expert advice on formatting and presentation to internal teams.
- Process Improvement: Identify and support the implementation of procedural improvements to enhance document control efficiency.
- Information Governance: Allocate and manage document numbers for controlled documents and formal reports, ensuring traceability and compliance.
- Records Management: Maintain accurate filing systems and metadata coding within the Integrated Management System (IMS).
- Administrative Support: Provide high-quality support in document formatting, proofreading, and ensuring continuous improvement in document administration practices.

**About you**
- Highly effective written and verbal communication skills with an overarching understanding of and commitment to confidentiality where required.
- High level of time management including the capability to work with conflicting priorities.
- Strong stakeholder management and engagement ability.
- Ability to work independently as a member of a multidisciplinary team
- Skilled in analysing organisational problems and identify effective solutions, always ensuring attention to detail
- Tertiary or vocational qualification in Business Administration, document management or a related field desirable
- ISO 9001 Quality Management System Certification desirable
- If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.
- Demonstrated alignment with V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

**Why V/Line**

In addition to free myki travel, we offer:

- ** Community impact** - Make a genuine difference. Work in a role that connects Victorians, every day.
- ** Huge potential** - We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
- ** Dynamic environment** - V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
- ** Collaborative team** - You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
- ** Flexible working** - We support flexible working. Work in a way that supports you to thrive in your role.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present. At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.

Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023.

This role will close on 30th May 2025.