Garment Alterations Customers

Location: Melbourne Northcote

**Job Type**: full time or part time (minimum 15 hours per week)

**Salary**: $45,000-$65,000 annual package, or $25 -$35 per hour+super

About Us:
We are a growing garment alteration business committed to delivering high-quality services and excellent customer experiences. We are looking for a friendly, organized, and detail-oriented individual to manage customer relations and order processing.

Key Responsibilities:

- Greet and assist customers with their alteration needs.
- Take accurate measurements and record detailed alteration specifications.
- Provide cost estimates and issue receipts.
- Organise and label garments for processing.
- Communicate with customers about order status and handle inquiries or complaints.
- Communicate with sewing specialists about order information
- Manage payment collection and ensure accuracy.

**Requirements**:

- At least 1 year in fashion retail/ alteration business
- fashion design and garment pattern making background prefered.
- Strong communication and customer service skills.
- Attention to detail and organisational abilities.
- Ability to multitask in a fast-paced environment.
- Basic math skills for cost estimation.
- Previous experience in customer service is a plus.
- Benefits:

- **flexible work time**:

- extra bonus for excellent job finish every season. **Small team environment in a friendly suburb.**:

- How to Apply:
**Job Types**: Full-time, Part-time

Pay: $25.00 - $35.00 per hour

Expected hours: 15 - 40 per week

Work Authorisation:

- Australia (preferred)

Work Location: In person