Pallet Runner

We are looking for a **Pallet Runner / Retail Assistant** extraordinaire with a strong work ethic and a passion for retail.

A forklift license would be favourable as there may be times you would be required to help out in the warehouse

**About Us**

Golden Circle Factory Outlet is a clearance grocery store providing high-quality, low-cost groceries from major retailers direct to the public, 7 days a week.

Family owned and operated from 2 Brisbane store locations at Capalaba and Morayfield, we believe our experience in the industry enables us to offer a high standard of customer service to our customers.

We are dedicated to providing the highest possible customer service and a value for money shopping experience.

This opportunity is multi-faceted, with the successful applicant working across various functions as required:

- Pallet Jack Operation
- Merchandising
- Retail Register Operation

This is a true casual position, where hours / days / shift can vary from week to week so flexibility and availability across seven days is required.

**What we offer**:

- Weekly pay cycle
- Weekday & Weekend shifts (no nights)
- Staff Discounts
- Birthday BBQ’s
- Fun, friendly family team environment
- **About You**:_

This position is ideally suited to somebody with a positive, friendly attitude who are driven and keen to explore future possibilities within a family-owned business with the following attributes:
- Must be available for at least 25hrs per week
- Strong work ethic
- Highly motivated and reliable
- High energy levels, strong team focus and excellent interpersonal skills
- Ability to follow the instructions of a supervisor, working well alone or as a member of a team.
- Ability to multi-task and prioritise tasks to work efficiently and within timelines.
- Ability to communicate effectively with customers, team and management
- Confident, positive and pleasant manner
- Patience and diplomacy
- Excellent listening and problem-solving skills
- Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as the role requires.
- **Required Skills & Experience**:_
- Experience in Warehousing & Retail is preferred
- Experience with use of a pallet jack(manual & electric) is preferred
- Forklift License would be an advantage
- Use of POS system
- Physical stamina and manual handling experience
- Experience working in Retail or FMCG warehouse preferable, but not essential
- Proven record of accountability, reliability and good attendance is required
- Proven commitment to adhering to WH&S within the workplace
- Strong commitment to customer service
- Demonstrates a proactive and collaborative style

**RESPONSIBILITIES OF THE ROLE**

Pallet Runner / Retail Assistant is responsible for the following:

- **Warehouse Operations**
- Distribute pallets around warehouse and shop via pallet jack
- Stack and unstack pallets by hand
- Ensure stock is stored correctly and appropriately
- Refill and organise stock in fridge and freezer
- Maintain orderly appearance and cleanliness of warehouse and stock.
- Maintain outstanding standards, solid product knowledge and all other aspects of customer service and warehouse operations
- Maintain an awareness of promotions and specials.

**Merchandising**
- Merchandise and aid in the maintenance of floor stock levels and replenishment
- Ensure all stock is rotated by date
- Maintain an up-to-date knowledge of all products and their location in store

**Registers**
- Provide backup assistance where required:

- Accurate and efficient operation of the POS register system, including cash.
- Adhere to, and maintain, security procedures and cash handling procedures, at all times.
- Maintain orderly appearance of register area.
- Actively seek an awareness of promotions and specials.

**Customer Service**
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting, acknowledging and actively engaging every customer
- Maintain outstanding standards, solid product knowledge and all other aspects of customer service
- Meet and exceed every customer’s expectation for their shopping experience
- Strive to build loyalty & long-term relationships with customers
- Answer face to face customer enquiries.
- Communicate and report customer requests and complaints to senior management.

**Pay rate is dependent on age and is paid in line with the General Retail Award**
- **How to apply**_

**Please note.**:

- Previous applicants need not apply.
- To be considered for this position, applicants should have current working rights for Australia.
- **Only Shortlisted applicants will be contacted for interview and must have contactable references.**:
**Job Type**: Casual

Pay: $22.45 - $32.06 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift
- Public holidays
- S