Website & Publication Manager

Join our Melbourne-based support service
- Drive our brand in partnership with Marketing & Public Affairs
- Opportunity for person experienced in web design and frontend development

**MSI Australia**
We are an independent, non-profit organisation dedicated to ensuring sexual and reproductive health services are equally accessible to all people living in Australia. MSI Australia is the only nationally accredited provider of abortion, contraception and vasectomy services, and the country's longest-running provider of tele-abortion.

We have a client-centred approach empowering our purpose of
**_your choice, made easier._** MSI Australia is the country's largest independent abortion provider and a leading advocate for reproductive health solutions. Our clinics and telemedicine services provide support for over 25,000 clients per year. MSI Australia operates a network of 10 clinics, a national telemedicine service providing comprehensive termination of pregnancy, vasectomy services from 25 locations and national family planning support.

Our holistic, client-centred approach empowers individuals to control their reproductive health safely, and with dignity, regardless of their circumstances. Through active partnerships with healthcare providers, researchers and communities, our models of care ensure the total well-being of our clients is supported at every stage.

**Goals, Missions, Values, Purpose, Behaviour Statements**

**Our Goal** The Prevention of Unwanted Births

**Our Mission** Children by Choice not Chance

**Our Values** Integrity, Agency, Safety, Quality, Courage

**Our Purpose** Your choice, made easier

**Our Behaviour Statements**
“We care for our clients and each other with
**compassion**, and as individuals, with their own diverse, physical, emotional, social and cultural needs.

“We conduct our work in an
**honest, just and sincere** manner. We care and deliver through our words and actions.”

“We respect each other for who we are and we all create space for
**trust, safety and well-being**”

**Position title**:

- Website & Publication Manager_

**Department**:

- Finance & Corporate Services_

**Reports to**:

- Head of Digitalisation_

**Direct reports**:

- N/A_

**Hours per week**:

- 38 hours (Full Time)_

**Duration**:

- Fixed Term (24 months)_

**Position purpose**
The Website and Publication Manager will contribute to MSI Australia better engaging our key stakeholders: clients, medical practitioners, community partners, MSI Australia employees (particularly our Nursing Managers & Doctors), consumer advocates, government officials and donors. The Website and Publication Manager will work to reach these groups convincingly in line with our brand and service value propositions to deliver social impact.

**Key Accountabilities**

**_Graphic Design_**
- Conceptualise, develop and rollout brand guides and elements,
- Maintain brand integrity across assets and ensure clients always receive the most up-to-date medical information as reviewed by our Medical Director.
- Work with key business stakeholders to capture requirements and implement changes to paper-based medical records,
- Where necessary, undertake design research, provide concept design and undertake creative development,
- Provide support to our clinics, pharmaceutical and fundraising organisations, by developing collateral such as pamphlets, infographics, annual reports and client packs,
- Ensure design accessibility is in line with WCAG 2.0AA & other best practice frameworks.

**_Digital Management and Development_**
- Ensure timely maintenance and support of all core business websites,
- Management of Domain names and DNS,
- Oversee CMS administration,
- Provide multimedia and digital design expertise across all aspects of the business, including front-end development for internal management,
- Regularly audit and assessment of analytics, polls and user testing to ensure the optimisation of end-user experience,
- Provide website design support including HTML, CSS, and JavaScript, and lead on website projects.
- Create mockups and wireframes to visualise website design and layout,
- Contribute to the development of eDM and social media campaigns, through template design and strategic design knowledge and expertise,
- Execute design elements and manage the technical component of online/digital marketing requirements,
- Provide expertise in creating multimedia digital content such as video, animation, and infographic production.

**_Stakeholder Management_**
- Deliver on-budget, quality design services and account management to internal clients within the agreed timeframe,
- Work with your internal network to develop advantageous and successful creative concepts to influence and impact campaign and communication efforts,
- Manage internal stakeholders and external supplier stakeholder relationships,
- Contribute to strategic campaign planning and development in partnership with Marketing & Public Affairs,
- Remain up to