Switchboard Operator

Employment Type: Permanent Part-Time opportunities available
Remuneration: $31.40 - $32.99 p/h + 11.5% Super + Not for Profit Salary Location: Packaging + Penalties & Allowances

Location: Spring Hill, Brisbane
Applications Close: 10th of January 2025
- Make a meaningful difference with St Andrew’s War Memorial Hospital_
- We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others._

An integral part of our team at St Andrew’s War Memorial Hospital as a Switchboard Operator, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

Your part in St Andrew’s War Memorial
- Answer incoming calls and transfer to appropriate areas of the hospital including communication requests for staff and doctors within the hospital.
- Answer all calls to the Code Phone and respond in accordance with the Emergency Response protocols.
- Act as the communications officer in the event of a hospital wide emergency.
- Prepare patient medical records for next day admissions.
- Complete data entry to support other departments of the hospital.
- Complete patient health fund checks and paperwork for patient transfers
- Complete chart filing to assist the medical records team.
- Other administration duties or coverage to assist the Patient Administration team

What makes a difference for us?
- Availability to work on a rotating roster that goes over 24/7
- Exceptional communication skills with the ability to liaise with a variety of individuals from all walks of life and backgrounds
- Adaptability to changing priorities, with the ability to shift focus day to day
- Excellent time-management skills, with the ability to independently prioritise your workload
- Strong attention to detail and accuracy in your day to day work
- An ability to work collaboratively as part of a team, providing support as required

St Andrew’s War Memorial Hospital is proudly part of the UnitingCare family, we’d love you to be too.

At St Andrew’s War Memorial Hospital, we offer world-class health care to families across Queensland and from interstate and are leaders in Cardiac services, Orthopaedics, Neurosurgery (including deep brain stimulation), Vascular surgery and Rehabilitation. By bringing together the finest medical experts, care and technology, we’re able to deliver personalised care and world-class results.

Joining St Andrew’s War Memorial Hospital, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16, 500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Start making a difference today
- Diversity & Inclusion_
- Our approach is simple -everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position._
- Safe workplace_
- We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces_