Data Integrity Officer

**Who are we?**:
We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**:
The Data Integrity Officer contributes to the safe and efficient operation of South East Water's sewerage and water networks. This includes the coordination of reporting and data integrity for water and sewer maintenance activities, assessment and management of CCTV footage and data, coordination of plumbing claim reimbursements, council hydrant invoicing and other reporting and reimbursements as required. Managing the Property Connection Breaches (PCB) program, you will undertake data entry and reporting for a number of key sewer and water maintenance KPIs and warranty breaches. This is an office-based role where you will be a key point of contact for customer reimbursements, while also working closely with maintenance teams who may seek your advice in relation to field-based activities.

**Who are you?**:
The successful applicant will hold an excellent understanding of the sewer and water networks, including experience and knowledge of CCTV assessment of the sewer network.

With the ability to operate independently and undertake robust investigations in a timely manager, you will also hold the following skills and attributes:

- Excellent written and verbal communication skills, with the ability to present complex information within letters and reports on work standards and issues
- Customer-focussed mindset, with the ability to develop and maintain strong relationships with key stakeholders
- Ability to process high volumes of work, coupled with the ability to work autonomously and part of a team
- Knowledge of quality assurance procedures
- Experience with or knowledge of plumbing terminology would be beneficial

**What's in it for you?**:
Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.

As a SEW employee, you can enjoy the following offerings from our benefits package:

- Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
- Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
- Life insurance and salary continuance.
- 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
- Additional leave offerings, such as cultural and ceremonial leave and study leave.
- Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
- Opportunity to be part of great initiatives involving the local community

**We're for everyone**:
Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

**Keen to make an impact?**:
South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.