Cafe Manager

2 weeks ago


Innaloo, Australia Cup and Co Full time

Are you passionate about creating exceptional dining experiences and leading a team to success? We are seeking a skilled and dedicated Cafe Manager to join our vibrant and thriving restaurant. As a Cafe Manager, you will play a pivotal role in maintaining high standards, ensuring smooth operations, and fostering a welcoming environment for both customers and team members.

**Responsibilities**:
1. Maintaining Standards: Uphold the highest standards of quality, service, and cleanliness throughout the cafe. Implement and enforce company policies, procedures, and guidelines to ensure consistency and excellence in all aspects of the cafe's operations.

2. Team Leadership: Lead and motivate a team of enthusiastic staff members to deliver exceptional service and maintain a positive work environment. Provide coaching and training to ensure staff members are well-equipped to perform their roles effectively.

3. Roster Management: Create and maintain staff rosters in alignment with business needs, ensuring appropriate coverage during peak and off-peak hours while managing labor costs efficiently.

4. Customer Satisfaction: Ensure customers receive outstanding service and have an enjoyable dining experience. Address customer feedback promptly and professionally, seeking opportunities to exceed expectations and build loyalty.

5. Inventory and Supplies: Oversee inventory levels and orders, including food, beverages, and other cafe supplies. Collaborate with vendors and suppliers to maintain adequate stock and negotiate favorable terms.

6. Financial Management: Work closely with the management team to set budgetary targets and contribute to the overall profitability of the cafe. Monitor expenses, track revenue, and identify opportunities for cost optimization.

7. Health and Safety Compliance: Ensure compliance with all health and safety regulations and food handling standards. Regularly inspect the cafe to identify and address any potential hazards or issues.

8. Marketing and Promotion: Collaborate with the marketing team to develop and implement strategies to attract new customers and retain existing ones. Participate in promotional activities and events to enhance the cafe's visibility in the community.

Qualifications:

- Proven experience as a Cafe Manager or in a similar hospitality management role.
- Strong leadership and interpersonal skills with the ability to build and motivate a high-performing team.
- Exceptional organizational and time management abilities.
- Knowledge of food safety regulations and best practices.
- Excellent communication skills, both verbal and written.
- Demonstrated problem-solving and decision-making skills.
- Proficiency in using computer software for scheduling, inventory management, and reporting.
- A passion for the culinary industry and a commitment to maintaining quality standards.

Join our dynamic team and take charge of an exciting cafe that prioritizes quality, customer satisfaction, and teamwork. If you are a dedicated and motivated individual who thrives in a fast-paced environment, we would love to hear from you

To apply, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for the role of Cafe Manager.

**Salary**: $60,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food

Schedule:

- 8 hour shift
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Innaloo, WA 6018: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person


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