Quality and Zero Harm Advisor

1 week ago


Sydney, Australia Downer Group Full time

**The communities we serve are at the heart of our operations.**

Part of Downer Group, our Social Infrastructure and Citizen Services business unit delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; to _enable our communities to thrive. _

**Join us on the journey.**

We currently have an opportunity for a **Quality & Zero Harm Advisor**to join our team. Working closely with the Facilities Director, you will provide Quality & Zero Harm support to a defined portfolio consisting of our Sydney International Convention Centre Contract (Sydney NSW) within the Social Infrastructure & Citizen Services line of business.

**What you’ll do**

The role has a broad remit, with key responsibilities outlined below:

- Provide expert health, safety and management system guidance and practical support to management and staff.
- Facilitate development of a Downer Standard culture within the team that is focused on manager-led delivery of positive outcomes.
- Support delivery and implementation of the Zero Harm Strategy and ensure performance objectives / outcomes are achieved within agreed timeframes.
- Facilitate implementation of the Downer management system to existing operational contexts and new business opportunities.
- Provide expert advice, guidance and support to management and staff of the ICC contract, including service delivery partners.
- Designated Zero Harm lead and INX Moderator for allocated portfolio as required.
- Participate in projects to support achievement of contract outcomes as requested by the Facilities Director.
- Facilitate professional and timely investigation of incidents within business.

**What you’ll bring**
- Formal qualifications in Quality Management
- Formal work health and safety qualifications
- Practical experience within a related role
- Understanding of management systems and processes and equivalent standards
- Strong skills / experience in conduct of risk assessments and verification of site safety management plans
- Conduct of management system and/or environmental management system audits, within the past 2 years

More than anything, you’ll have a strong work ethic, a positive attitude, and a drive to provide high quality outcomes for the Social Infrastructure and Citizen Services business unit and our clients.

**Why work for us?**

Working for the Social Infrastructure and Citizen Services business unit, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You’ll also find a range of benefits available such as:

- Training and development to support your career.
- Internal career opportunities across the Downer Group business.
- Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.
- An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.


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