Associate Manager, Commercial Analytics, Apac

1 week ago


Sydney, Australia OpenTable Full time

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We're also transforming the in-travel experience with our app and new accommodation software.

As an employee of KAYAK, you will join a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each others strengths and insights. Together, we're able to help people experience the world through dining and travel.

HotelsCombined, a Booking Holdings Company (NASDAQ: BKNG), associated with OpenTable, are looking for a full time Associate Manager to support KAYAK's Commercial Analytics team in the APAC region This is a business-centred position, but attention to detail and strong analytical skills are very much necessary. This person should feel comfortable working with large amounts of data, be ambitious and proactive in analysing, investigating and prioritising information found across multiple data sets and sources. The ability to adapt to a fast paced environment is key for this position.

This position will be based in our Sydney office with the flexibility to work from home.

**In this role, you will**:

- Monitor daily performance of all verticals in APAC: be on top of traffic changes, shifts in business metrics, product updates and A/B tests for all KAYAK subsidiaries
- Support the APAC commercial team by acting as a point of reference for data related questions, and by fulfilling all partners' reporting and internal analytics requests
- Troubleshoot and assure data quality in external partners' conversion tracking implementations
- Produce easy to read and insightful reports, graphs and tables for external consumption and help the team understand the numbers
- Maintain and assure data quality in dashboards and reports for internal use
- Investigate discrepancies in key business metrics among different reporting and data sources
- Define the needed critical metrics and use insights to drive decisions in conjunction with the rest of the commercial team
- Continuously improve the processes and reporting capabilities
- Bachelor's degree required, preferably in Business, Economics, IT, or similar
- 3+ years relevant experience. Travel/E-commerce experience is a plus
- Excellent MS Excel, PowerPoint and G Suite knowledge
- Experience in big data and strong working knowledge of SQL
- Familiarity with reporting systems and software visualization tools. Knowledge of Tableau, Cognos, Salesforce a plus
- Results-oriented, with high attention to detail, strong analytical and problem-solving skills
- Self-starter and ability to learn
- Team oriented and excited to take up the challenges
- Ability to effectively liaise and connect with other internal KAYAK teams

**Benefits**:

- Work from (almost) anywhere; wherever you do your best work.
- Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources.
- Annual Health and Wellness Reimbursement.
- 1 floating day off per year to celebrate your birthday or another occasion of your choice
- Company-wide weeks off each year: the whole team recharges (and returns without a pile-up of work).
- Paid volunteer time.
- Monthly catered office events.
- Learning and Development opportunities.
- Universal Paid Parental leave.

**Diversity and Inclusion



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