Receptionist

**Posted**:
18/02/2025

**Closing Date**:
17/03/2025

**Salary**:
$35.11 - $35.11

**Job Type**:
Casual

**Location**:
Thomastown

**Job Category**:
Reception and Admin

**NeuroRehab Allied Health Network exists to empower people with a neurological condition to live life full of choice, inclusion and new possibilities.**

Our core values are - We’re on your team, We Innovate, We are Enthusiastic and We Expand Horizons

We are a respected, multi-disciplinary rehabilitation service catering to the unique needs of people with neurological conditions. With a team of over 200, we provide the most comprehensive allied health services in our sector with innovative rehabilitation centres across Melbourne, Geelong, Hobart and Albury along with an extensive home visit and community-based service.

**Culture**

We are a family-run business and have a super **friendly team culture.** Our highly supportive team members are linked in the desire to work collaboratively, respectfully, inclusively and enthusiastically. We invest in the professional development and well-being of our team to ensure the best outcomes for our clients and team members.

**What we would like to offer you**:

- A fun, flexible, and supportive work culture is important to us at NeuroRehab. We have been **certified as a Great Place To Work® Australia** by the international consulting group Great Places to Work and ranked as one of their **Best Work Places in Australia** for three years running.
- Health and well-being initiatives with our Employee Assistance Program.
- Supportive team environment to inspire your growth.
- Active Learning & Development programs.
- Celebrate our quiet achievers and our loud ones.
- Regularly funded social events with the team and the greater NRAHN organisation.
- Be part of people's rehab journey
- Casual role with **flexibility and opportunity** to gain more shifts.
- Job Description

**Receptionist role for NeuroRehab**

We are seeking a casual Receptionist to join our **Thomastown, Tullamarine and Bulleen** teams to work in front-of-house reception and assist with administration duties. Ideally, you would have experience in allied health or disability service provider reception and an awareness of the NDIS would be a strong advantage (though not entirely essential if you're a bubbly, enthusiastic and organised person who loves to learn)

The position is **casual. We will aim to offer between 8 to 35 hours per week. Our clinic hours are 8:45am to 6:00pm.**

The pay rate will follow the **Health Professionals and Support Services Award 2020 - support services level 5, casual category at $35.11**

At NeuroRehab we consider our Reception Team to be the **HEART** of NRAHN - **H**ighly **E**fficient **A**pproachable **R**eception **T**eam

Our clients are predominantly NDIS participants along with some TAC and My Aged Care-funded clients.

NeuroRehab Allied Health Network recognises the value of our reception team as an integral part of our clients’ rehabilitation journeys. We search for receptionists adept at traditional reception skills but who can also add to a client's rehabilitation through skilled communication, inclusiveness and oozing bubbly & positive vibes We like to consider our Receptionists a part of our therapy team
- Desired Skills and Experience

**Desired Skills**
- Documentation and administration tasks.
- Greeting and creating a friendly, positive, motivating atmosphere for clients.
- Managing phone enquiries and bookings and following up funding agreements.
- Managing our Therapist and Allied Health Assistants diary bookings.
- Occasionally assisting therapists directly.
- Invoicing and account payments.
- Opening and closing procedures.
- Basic practice housekeeping and COVID-19 cleaning compliance tasks.

**Requirements and Experience**
- A **minimum 1 year experience** in a similar reception role
- **Minimum availability of 3 days per week** (8:45am to 6:00pm)
- Experience in allied health, medical reception or administration advantageous
- An understanding of the NDIS system highly advantageous
- Clear, patient and friendly communication style
- Experience communicating with people with a disability
- Exceptional interpersonal skills
- Computer literacy
- Great multi-tasker
- 2 Covid-19 vaccinations preferred
- Valid drivers licence

**Diversity and Inclusion**

NeuroRehab Allied Health Network is committed to being a child-safe, child-friendly and child-empowering organisation and has a zero-tolerance approach to any form of child abuse.

We acknowledge the Traditional Custodians of the land, & pay our respects to Elders past, present & emerging.

** Applications Close 17 March 2025