Intake Officer

**INTAKE OFFICER, CARE AND PROTECTION/FAMILY LAW**

**_This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorized under section 14(d) of the Anti-Discrimination Act 1977._**

**Ref: 2024-135 | Full-Time | Fixed Term Contract till 30**th** June 2025 | Newcastle**
- Help provide crucial legal support to Aboriginal and Torres Strait Islander communities.
- Gain valuable experience in a legal environment with opportunities for skill development.
- Work in a culturally supportive organization that values and promotes Aboriginal heritage.

**Primary Purpose of the role**

Provide high-quality administrative support to solicitors in the Aboriginal Legal Service's Care & Protection/Family Law Practice, reporting to the Practice Coordinator. Assist in delivering legal support services to Aboriginal and Torres Strait Islander clients under the ultimate guidance of the CEO.

**Why join the ALS team?**

At the Aboriginal Legal Service (ALS) you can make an impact. You will join a strong movement fighting for social justice and equity for Aboriginal and Torres Strait Islander people, families and communities.

Our focus is our people: the people we support and the people we employ. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our people and appreciate the rich diversity of lived experiences, languages, and culture. Born out of a protest movement over 50 years ago, the ALS is an Aboriginal Community Controlled Organisation delivering high-quality, culturally safe legal and support services for Aboriginal and Torres Strait Islander people in NSW and the ACT. It’s an exciting time to be joining us. We recently received additional funding to deliver a range of new programs aimed at addressing systemic issues and driving structural reforms. This is creating significant opportunities for the ALS, our staff and communities.

As well as the satisfaction of working in a job that really matters, we offer our staff benefits including:

- Not-for-profit salary packaging to reduce your tax liability and maximise take-home pay
- Annual leave loading of 17.5%
- Career and professional development opportunities
- Access to personal counselling for you and your family
- Additional paid leave of up to 6 days per year, paid parental and study leave
- Flexible work options - talk to us about how we can make this role work for you

**About the role**

The Intake Officer is part of the Care and Protection/ Family Law Practice.
The Intake Officer will be responsible for the below but are not limited to:

- Manage client information and records accurately
- Provide reception and phone support
- Assist with legal document preparation and review
- Support Care & Protection/Family Law Practice Solicitors
- Assist clients with non-court matters and referrals
- Maintain office standards and collaborate with team members

**About you**

We’re looking for someone who brings:

- Identify as Aboriginal and/or Torres Strait Islander
- Knowledge of Aboriginal cultural needs and social issues
- Proficiency in Microsoft Office and typing (35 wpm minimum)
- Excellent communication and organizational skills
- Ability to maintain confidentiality and work independently
- Commitment to social justice principles

**Pre-employment requirements**:
**How to apply**: