Current jobs related to Member Services Officer Rooty Hill Perm - Homebush - Teachers Mutual Bank

  • Assistant Store Manager

    2 weeks ago

    Homebush, Australia Michael Hill Full time

    Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hill DFO Homebush as a valued Assistant Store Manager you’ll be helping our customers mark life’s most memorable moments. At Michael Hill DFO Homebush, you’ll lead a passionate team in a vibrant retail...

  • Retail Sales Assistant

    2 weeks ago

    Homebush, Australia Michael Hill Full time

    Michael Hill is a market leading, premium jewellery brand, operating a network of 280 stores across Australia, New Zealand and Canada. As a Retail Sales Assistant you will take pride in being known as a Sales Professional and we invite you to be a part of the team behind the moments that matter in our customers lives. The Michael Hill store at DFO Homebush...

  • Office Administration Assistant

    5 days ago

    Homebush, Australia ACOS Personnel Full time

    With an excellent reputation as leaders in the Services they provide, this household name continues to provide service, support and expertise to major Clients, nationwide. Offering new, large & modern offices, they have an exciting opportunity for an experienced Administrator to be an integral part to support the Communication, Compliance and Administration...

  • Picker and Packer

    2 weeks ago

    Homebush, Australia IPA Personnel Services Full time

    **Pickers and Packers** **HOMEBUSH WEST** **9AM - 5PM - ongoing $31 per hour** ***A great opportunity exists for pickers and packers to work in a modern & brand-new warehouse in Homebush West. **Key accountabilities will include**: - Picking and packing of cables, data, fibre, and other electrical cabling. - Meeting daily KPI requirements with a high...

  • Homebush - Customer Service Representative

    2 weeks ago

    Homebush, Australia Weploy Full time

    **Weploy Benefits!**: - Hybrid and work-from-home opportunities - Permanent position with competitive salary - Immediate start for all skill and experience levels - Progress with a leading Australian brand! Get placed in dynamic roles straight away, with attractive pay, that aligns with how and where you want to work, with Companies you want to work...

  • Administration All-rounder

    2 weeks ago

    Homebush, Australia ACOS Personnel Full time

    With an excellent reputation as leaders in the Services they provide, this household name continues to provide service, support and expertise to major Clients, nationwide. Offering new, large & modern offices, along with a hybrid/ part WFH option (after training), they have an exciting opportunity for an experienced Administrator to be an integral part of...

  • Warehouse Admin

    2 weeks ago

    Homebush, Australia HR Ambassador Full time

    **Monday - Friday**: - **Temp - Perm Opportunity**: - **Afternoon shift (3pm-11pm)** Our client is Australia's leading marketing company, offering a variety of services to its clients. Due to continued growth, they are looking for a **Warehouse Administrator **to join their team immediately. **Key responsibilities;** - Booking in stock - Liaising with...

  • Customer Service Officer

    6 days ago

    Homebush, Australia Alexander Appointments Full time

    Homebush location - Fulltime hours offered Monday - Friday 10am-6pm - $32 per hour + Super Warehouse Administrator - Logistics - Homebush location - Monday - Friday 10am-6pm - $32 per hour + Super Due to internal promotion, we have an opportunity available. This is a fast-paced environment where two days aren’t the same. Located in Homebush, this is an...

  • Admin Officer

    4 days ago

    Homebush, Australia Step Up Disability Services Full time

    Step Up Disability Services is looking for a new Admin Officer (work from home) to join our young and bright team! All our employees mention that they enjoy coming to work every day and feel grateful and meaningful for making a difference in our participants' life. On top of that, all our employees are very grateful that they are working with the best team...

  • Customer Service Officer

    6 days ago

    Homebush, Australia Alexander Appointments Full time

    Homebush location - Monday - Friday | 10am-6pm Full time hours offered - ASAP Start Customer Service Officer - Technology Logistics - Homebush location - Monday - Friday | 10am-6pm Full time hours offered - ASAP Start Due to internal promotion, we have an opportunity available. This is a fast-paced environment where two days aren’t the same. Located in...

Member Services Officer Rooty Hill Perm

3 weeks ago

Homebush, Australia Teachers Mutual Bank Full time

Rooty Hill location, close to public transport and off street parking
- Customer service/sales assistance with transferable skills, encouraged to apply
- Industry Leading entitlements, monthly RDO

**About the Role**
The role of the Member Service Officer is to professionally and positively communicate all the Banks' products and services. This is conducted via various forms of communication, ensuring the client's needs are fully satisfied by cross selling the benefits of appropriate products and services.

MSO's must accurately and promptly process all transactions across all channels with efficiency and professionalism. Outstanding

MSO's are focused and self-driven to help our clients with their day-to-day financial needs with a high level of service and sales techniques.

Key activities will include:

- Understands and follows the Complaints Handling and Dispute Resolution policy
- Competent in Cash Handling
- Ensures all start and end of day procedures are completed accurately, on time and adheres to office security procedures Accepts, verifies and processes all processing for clients according to Promapp processes
- Ensures all GL's are reconciled in a timely manner prior to the end of the month and all procedures and protocols are adhered to Attends to overseas enquiries in a proficient and professional manner
- Accurately processes foreign exchange orders ensuring correct exchange rates and all fraud prevention methods have been checked.
- Ensures process are actioned correctly to ensure efficient and prompt delivery NSW branches
- Completes end of day procedures and confirmations for third party providers, including resolving any investigations
- Builds a strong relationship with our clients whilst listening and engaging in quality conversations to identify client's needs and educating on self - navigation
- Actively identifies third party products suitable to client's needs.
- Works towards Office targets and key performance indicators as identified and advised by the National Manager Retail
- Staff may be rostered to various roles across the Retail Sales department and may be requested to work from other offices as required
- Any other tasks or duties delegated by Branch Lead or Branch Manager Maintains the presentation of the office and work area ensuring a clean and safe environment at all times following the TMBL Workplace Health and Safety policy
- Accurately processes credit cards in line with TMBL's lending policies and practices

**About You**
This is an excellent opportunity for an enthusiastic team player, passionate about making a difference for our members and delivering exceptional service.

If you are a confident communicator with strong cross selling/sales skills you will excel in this role. Your ability to build rapport with a variety of people and a passion to go the extra mile will set you apart.

Financial Services Reform Tier 2 Accreditation is an essential requirement or the willingness to undertake and complete.

**About us**:
Teachers Mutual Bank Limited is one of the largest mutual banks in Australia. We are a globally-recognised socially responsible bank with profit-for-purpose as our business model and philosophy. At our Bank, social responsibility is built-in, not bolted on and drives our business practices, people, and products.

We are proud to serve some of Australia’s essential workers in education, emergency services and healthcare. We believe they deserve a bank that does good for their community.

We have been named one of the World’s Most Ethical Companies for ten years in a row and are a Certified B Corp Bank.

Our employees embrace our organisation’s values of passion, advocacy and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality and a focus on striving to deliver exceptional member service.

**How to apply**:
Please click the APPLY button and follow the prompts.