Care Consultant

In Home Care (Home Care Packages )
- South East Metro
- Fulltime
- Maximum Term Contract 21/12/2025

About Us
At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.
Baptcare is a Not for Profit, purpose driven organisation working across Victoria, Tasmania, and South Australia. Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.
Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness.
About the role
We are seeking a highly motivated Care Consultant to join our team in the South East Metro suburbs of Melbourne.
As a Care Consultant you will assess the ageing related needs of the customers and facilitate necessary supports and services within the limits of their individual home care budget and the scope of the funded program to ensure that customers can live safely and independently in their own homes. This role is responsible for intake, initial and ongoing assessments, initial and ongoing service planning, case management, goal directed care planning, package spend, advocacy and regular/ongoing home visits and monitoring to assist Baptcare customers to age well in place.
About you
**To be successful in this role, you will need the following**:
Qualification in Case Management, or
Undergrad qualification in Nursing / Allied Health / Social Work is essential
Div 1 Nursing Qualification - desirable but not essential
Prior case management experience will be highly regarded
Experience completing initial and annual customer assessments and care planning
Knowledge of the Home Care Package industry
Must be willing to undertake a police check
For You
Baptcare is focused on living our values, not just talking about them. You’ll find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.
- A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.
- Access to confidential counselling and support services.
- Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

Only short-listed applicants will be contacted.
- Applicants must have the right to work in Australia.
- The successful applicant will be required to undergo a National Criminal History check.

At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.
Baptcare (VIC, TAS) is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptist Care SA, to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.