Membership Consultant

3 days ago


Melbourne, Australia Bluefin Resources Full time

Our client is currently seeking experienced Customer Services / Membership Consultants to join there national team.

This with working with an established and prominent Australian Financial Services brand who's head office is Melbourne based however due to the flexibility of working from home / remotely we are more than happy to consider any location across Australia.

An initial 8 month contract with high chance of ongoing employment.

This is a fun and engaging team who support you to succeed.

**Specifics / day to day**
- Monday to Friday full time opportunity (NO WEEKENDS)
- Hybrid working or remote - that's totally up to you
- 8.30am to 8pm rotating roster
- Structured induction and ongoing training
- Genuine career progression and career development
- Fun environment with great people
- Ongoing rewards and a motivational competitions
- It's essential that you have reliable wi-fi at home. We provide everything else: laptop, external screen, headset, keyboard, mouse

**Ideal experience**
- 1 + years of experience in a phone based contact centre experience - is ideally however other customer focused experience will also be considered (retail / hospitality)
- Strong administration experience
- You will be service focused
- Strong attention to details and pride yourself on accuracy
- Prior experience in insurance or financial services is highly regarded however not essential

**About you**
- Enjoy working in a fast paced environment
- Looking for career grown and progression
- Empathetic approach to clients who are in a challenging time
- Attention to detail
- A strong work ethic and passion for excellence in customer service

**On offer / why here?**
- Member owned organisation
- Attractive remuneration and benefits
- Flexible working and work / life balance
- Make a difference to the community

Immediate interviews taking place - August start.

BBBH50107_165630784082078


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