Customer Care Team Member

5 days ago

Chullora, Australia Fantastic Furniture Full time

OIN OUR CUSTOMER CARE TEAM - PART-TIME & CASUAL ROLES AVAILABLE
Who Are We?
At Fantastic Furniture, we're all about making life fantastic for both our team members and our customers. We steer clear of corporate jargon and embrace an unconventional, inclusive culture that celebrates individuality. Our priority is to support our people in building great careers while having loads of FUN along the way When you join our team, you become part of a passionate community committed to learning, collaborating, and making a positive impact.
Your New Role
Working in a fun, friendly, and supportive team within a vibrant office environment, each day will bring diverse challenges and new opportunities to excel. From handling deliveries to collections, and handling returns and refunds, your expertise will shine as you deliver top-notch service.
About You
Reporting to the Customer Service Team Leader, you have a proven track record of delivering superb customer service. Your background may be in retail, sales, hospitality, or contact centers, equipping you with the ability to navigate multiple issues while being attuned to customer needs. Exceptional verbal and written communication skills, paired with active listening abilities, are your strong suits. This role may involve shift patterns and some weekend work, so flexibility is essential.
The Perks
As part of our team, you'll enjoy a competitive salary package, incentives, and fantastic staff discounts on our range of Fantastic Furniture products. We genuinely care about your well-being, offering a healthy work/life balance, flexibility, and a range of health and well-being programs. Moreover, we'll provide ample support and development programs to help you grow both in your current role and your future aspirations

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