Product Specialist, Pinkenba

1 week ago


Pinkenba, Australia Tesla Full time

What to Expect
- The Tesla Team is committed to providing the best customer experience throughout the delivery and ownership journey. The Product Specialist is expected to excite, educate, and engage customers when it is time to take delivery of their Tesla. This position is a great opportunity to have a direct impact on the Tesla customer experience and has a critical impact on the company’s rapidly expanding sales operations.

What You’ll Do
- Welcome customers to the Tesla family by making their delivery day a delightful experience
- Educate customers on vehicle feature and function fundamentals
- Support the Store Leader with delivery operations, ensuring a superior customer experience
- Stage vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
- Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners. Keep up with industry trends and best practices
- Partner with the vehicle readiness team to act as a final inspector for quality before the vehicle delivery. Communicate relevant feedback to program management and other relevant parties to drive departmental efficiency and company-wide improvements
- Coordinate with internal and external teams to seamlessly coordinate various aspects of delivery day, (such as Sales, Service, and Remarketing Teams)
- Leverage a customer centric skillset to understand and provide solutions for their concerns in a professional and empathetic manner
- Identify and overcome objections and obstacles, including charging and customer education
- Coordinate final receipt of delivery and in line with accounting’s revenue recognition standards
- Where applicable, ensure all locally relevant documents are accurately completed and signed in line with local government standards and revenue recognition standards
- Proactively and consistently update our CRM systems to ensure accurate and timely delivery information is available to management
- Contribute ideas toward improving the Tesla delivery experience, as well as back-end processes and procedures
- Support regional delivery customers via phone or other digital communications to ensure a supportive and customer centric remote delivery experience
- Support with additional retail related tasks as needed, including but not limited to test drives, events, and other retail activities
- Uphold a professional appearance at all times

What You’ll Bring
- Minimum 1 years of relevant work experience in a customer facing environment
- Positive, enthusiastic and passionate about the changes in the personal transportation industry
- Demonstrated excellent communication skills and attention to detail
- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends
- A strong work ethic and team-oriented personality is required. Our team members display creativity, passion and a desire to break new ground in a constantly shifting technology and market landscape



  • Pinkenba, Australia 360 Personnel Job Posting Only Full time

    Monday to Friday with possibility of Sat and Sundays - Weekly pay with penalties and allowances - ASAP start 360 Personnel are seeking multiple labourers for our Pinkenba site in North Brisbane. We are seeking labourers with a Forklift ticket a role involving 60% labouring 40% op. **Pinkenba**: 4x Afternoon Shift ( 1pm -9pm + overtime) -$33.88 pr hr plus...

  • Customer Service

    2 weeks ago


    Pinkenba, Australia Strategy One Human Resources Full time

    **Job Description**: Based in Pinkenba, this well established organisation, who are continuously growing in an exciting industry, is currently looking for an experienced Customer Service Officer to join their team. We will be interviewing immediately for an ASAP start. You will be responsible for: - Answering calls & enquiries relating to products, price...


  • Pinkenba, Australia Wagners Full time

    **Join Wagners as a Cement Powder Tankers Truck Driver** **Location**: Pinkenba, Queensland **About the Role**: Delivering our products to local customers. Our fleet is maintained to the highest standards in our own workshop, complying with NHVAS. **Position Details**: - ** Shift Structure**: Day shifts (10-12 hours) - ** Location**: Pinkenba,...


  • Pinkenba, Australia GrainCorp Full time

    **About our team** **What did you have for breakfast today? **Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities with food, animal feed and industrial customers around the world, we are proud to say we’re leading the way in...

  • Production Operator

    2 weeks ago


    Pinkenba, Australia 360 Personnel Full time

    360 Personnel are hiring for Webforge locker for a temp to perm position in Pinkenba. After a 3 month probation period, if successful you will be offered the chance to transition to a full time permanent. This job is working with the production of metal flooring and other structural material. Working closely with the distribution centre and dispatch....


  • Pinkenba, Australia Downer Group Full time

    **Bitumen Production Crew Member - Full Time | Pinkenba, QLD** Join a leading name in infrastructure and construction with a strong commitment to safety, quality, and career development. We’re currently seeking a **Bitumen Production Crew Member**to join our experienced team based in **Pinkenba, QLD**. This is a **permanent, full-time opportunity**ideal...


  • Pinkenba, Australia Protech Full time

    Protech are currently seeking multiple Production Labourers for a Steel Mesh Product Manufacturing Plant in Pinkenba. Day and Afternoon Shifts. Rates from $30 - $34ph **About you**: - Previous experience with heavy labouring (steel/building products preferred) - Have own reliable transport and current Driver’s License - Ability to follow WH&S...

  • Production Fabricator

    24 hours ago


    Pinkenba, Australia dormakaba Full time

    **We are one of the top three companies in the global market for access and security solutions. With around 16,000 employees we are at our customers' side in over 130 countries. And whoever starts working with us can feel it right away: We are curious about people and always expect the best of them. Approaching new colleagues candidly and welcoming them with...

  • Production Labourer

    2 weeks ago


    Pinkenba, Australia Momentum Consulting Full time

    **What’s in it for you**: - Ongoing position - Monday to Friday - $28 per hour plus penalties **Duties**: - Operating a press machine - Using powered hand tools - Cutting and shaping metal sheets - General cleaning duties - Some dispatch **To be successful**: - Experience working in the manufacturing industry - Dispatch experience is also highly...


  • Pinkenba, Australia Downer Group Full time

    An opportunity for a considerate and dependable **Laboratory Technician / Plant Operator **has become available within our Blended Products division based in **Pinkenba.** **ABOUT YOU** - Certificate IV in Laboratory Techniques (desirable) - Forklift Licence - Knowledge of materials testing in a laboratory environment (desirable) - Well-developed...