Tour Guide and Gold Pourer

**About Us**:
Welcome to The Perth Mint, where golden career opportunities await.

The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for 125 years, The Perth Mint is a premier tourist destination, an award-winning exporter, and a key supplier of precious metals to markets throughout the world.

There’s no organisation quite like it, with a variety of roles available, from engineers and chemists to artists and technicians.

Foster your fascination and pride in our work. Get inspired every day by the world-class precious metal products we work together to refine, design, produce and then distribute all over the globe. Connect to the rich history of our industry in a workplace firmly rooted in the present — as leaders in sustainability and inclusion.

At The Perth Mint, you’ll be supported in a diverse team where differences are celebrated and your well-being matters — striking the right work-life balance with compassionate team benefits. And if your career goals change, you’ll be empowered to change roles with training and internal mobility.

**Our Benefits**:

- Competitive salaries and employee discounts
- Flexible work options available
- Extended leave options including purchased leave, leave at half pay and access to pro-rata long service leave
- Opportunity to work for an endorsed WORK180 employer
- Paid parental leave and secondary carer’s leave available after 6 months service. 12 weeks paid parental leave for primary caregivers and 6 weeks paid secondary care giver’s leave
- Training and development opportunities
- Opportunities to be part of our wide and active range of Employee Resourcing Groups: Reconciliation, Gender, Culturally and Linguistically Diverse (CALD), Disability, Mental Health and Neurodiversity, and Perth Mint with Pride
- Charity and volunteer initiatives
- Income protection after an accident or illness
- Health and wellness programs, including an Employee Assistance Program, ongoing wellbeing initiatives, and workplace community building spaces
- Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on the WORK180 website

**Your role as a Tour Guide and Gold Pourer will involve**:

- Conduct tours for visitors, school groups, media, inbound tour groups, corporate clients and VIPs ranging from politicians to film and television personalities
- Perform gold pouring demonstrations in the Melting House for audiences of up to 75 people at a time, involving heavy lifting and pouring molten metal to create a 200oz gold bar
- Memorise tour script up to 30 minutes in length and deliver spiel in an entertaining and theatrical manner
- Understand and inform visitors of safety and emergency evacuation procedures
- Create medallion designs using specialised computer software
- Engrave and sell personalised medallions, including solid gold, to visitors and corporate clients, including bulk orders
- Engage with culturally and linguistically diverse client base in a friendly and professional manner and answer questions based on an in-depth knowledge of the gold industry and The Perth Mint’s history and current operations
- Promote the Mint at tourism and other external events, such as WA Week
- Ensure own safety and health at work and avoid adversely affecting the safety or health of any other person through any act or omission at work

**Experience**:

- Customer service experience
- Enjoys public speaking
- Theatrical experience (preferred)
- Speaking a second language (Chinese, Japanese, Mandarin) is desirable
- Availability to work weekdays and weekends

**_
Our Commitment to Inclusion:_**

Inclusion is at the core of what we do. We are committed to equality and celebrate the diversity of race, gender, age, sexual orientation, religion, ethnicity, and all characteristics that make us unique as individuals.

To learn more about our diversity and inclusion initiatives please visit our website.

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