Store Manager

2 weeks ago

Shellharbour, Australia The Body Shop International Limited Full time

**The Body Shop**:
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

**Your role in a nutshell**:
To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience

**Key duties**:

- ** Customer Experience -** We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life.
- ** Performance -** We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills.
- ** Operations - **Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change.
- ** Expertise - **Our Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products
- ** Teamwork and People Management - **Our Store Managers are outstanding communicators and are confident in managing a team in accordance to the stores needs. They are flexible and responsible role models who successfully attract and retain people who reflect the brand.

**What we look for**:

- Experience in retail and people leadership is preferred
- Confident in meeting sales and performance targets
- Outstanding planning, organising and communication skills
- Ability to work collaboratively within a feedback culture
- Team coaching and development
- Flexibility to work across Sunday to Saturday is required

**Benefits**:

- Regular working hours + free parking
- Generous staff discount
- Incentives for meeting KPI and store targets
- Service rewards for loyal employees
- Up to 3 Kindness Days per calendar year to volunteer at any charity or voluntary organisation
- Time in Lieu policy
- Learning and Development Program

**Diversity Statement**:

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