Cluster Manager

At Fantastic Furniture, we're all about creating a place where people love to shop - and love to work. We believe in being bold, supportive and genuine, and we're proud to help our customers make their home fantastic. We're looking for a passionate and experienced Cluster Store Leader to join our retail operations team. You'll oversee multiple store locations, driving performance, developing your teams, and ensuring operational excellence across your cluster.

**What You'll Do, As a Cluster Store Leader, you will**:

- Lead and inspire multiple store teams to deliver an exceptional customer experience.
- Drive sales growth, profitability and operational excellence across all stores in your cluster.
- Recruit, develop and coach high-performing teams, ensuring strong talent pipelines and future leaders.
- Champion safety, compliance and Fantastic's core values in everything you do.
- Manage store performance, budgets and visual merchandising to company standards.
- Create and execute business plans to achieve sales, EBIT and engagement targets.
- Partner with internal teams and community groups to promote sustainability and local initiatives.

**What We're Seeking, We're after a retail leader who brings**:

- 5+ years' experience managing in a fast-paced retail environment
- A proven ability to lead high-performing, customer-centric teams.
- Strong commercial acumen with experience managing P&L, sales targets and labour costs.
- Exceptional communication, coaching and problem-solving skills.
- The ability to travel between store locations and perform hands-on leadership.
- A Certificate IV in Retail Management (or equivalent experience).
- Experience in furniture, homewares or multi-site leadership will be highly regarded.

**In Return, We Offer**
- A supportive and values-driven culture where your leadership truly makes a difference.
- Career growth opportunities across our national retail network.
- Access to training, leadership programs and Fantastic discounts.
- The chance to be part of a business that's serious about safety, sustainability and its people.

Join us in leading the way to make every day fantastic - for our customers, our teams and our communities.