Employment Consultant

**Do you want to improve your skills or kickstart your career within Workforce Australia Employment Services?**

Do you have excellent organisational skills and a willingness to contribute to a positive culture across all our workplaces? MatchWorks is looking for an** Employment Consultant** to join our **Fremantle** office Work in a supportive team with a dedicated manager in the heart of one of the World's top 50 travel destinations. Enjoy working in the heart of Fremantle with architecture, art, retail, cafes and restaurants at your doorstep Have the benefit of taking your lunch break at the nearby park, FOMO or Fremantle markets.

**About the Job**

As an Employment Consultant you will use your skills to support and guide clients to attain suitable, meaningful employment opportunities that lead to sustainable employment outcomes. You will use your customer service skills to build rapport with your clients, assist them on their employment journey and to overcome barriers to employment.
- Conduct initial assessments of participants to determine relevant servicing requirements, supports and time bound progress to employment goals
- Deliver case management services to clients in accordance with Matchworks model progressing clients to overcome vocational and non-vocational barriers
- Facilitate group and individual activities, on and/or off site, through structured and non-structured engagement sessions, buddying participants and ensuring a broad approach to people support and assistance
- Identification and promotion of employability skills and job match to suitable vacancies
- Linking participants with training providers, programs and opportunities towards employment

**Skills & Experience**

We are seeking a motivated and enthusiastic **Employment Consultant**. We are after someone who can provide a high level of customer service and engagement to assist those in the community with various barriers to employment to find suitable work. This is an exceptionally rewarding position where no two days will be the same. In your past roles you have demonstrated exceptional customer care with an ability to maintain effective relationships with stakeholders and peers. You have demonstrated resilience and the ability to work in a fast-paced working environment whilst being outcome focussed and KPI driven.
- Ability to maintain effective relationships with peers, clients and relevant key stakeholders for the purpose of gaining and maintaining sustainable employment opportunities for our clients
- Highly developed interpersonal skills and resilience to conflicting situations
- Demonstrated high level professionalism, compliance and attention to detail
- Ability to manage time and workloads effectively to business priorities in a challenging environment
- Previous recruitment or employment services experience highly desirable
- Hold a current NDIS Worker Screening check or are willing to obtain one

**Benefits & Culture**

As a part of genU, Matchworks are a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.
- genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity,_ _ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day._

There are so many benefits available when you work with MatchWorks, some of which include
- **Investment in you**:In addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.
- **Commitment to staff Health & Wellbeing**: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
- **Increase your take home pay**: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.
- **Employee Discount Program**: Save money with employee discounts and savings at over 450 of Australia’s most loved retailers and service providers including Coles, Woolworths & JB HI-FI.
- **Study Scholarship**: All genU employees are eligible for a 20% scholarship towards undergraduate and postgraduate courses at Torrens University.
- **Focus on Work-life balance**: 15 days personal leave and a 2pm early finish per month for full-time staff and pro-rata for part-time staff, paid parental leave and ability to purchase extra leave.
- **Workplace Culture**: Become a part of the Matchworks family with positive and collaborative workplace culture, recognition programs and connections with new people who inspire, mentor and lead.

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