Infrastructure Manager

**Infrastructure Manager**

**Looking for an experienced Infrastructure Manager to join an innovative IT service provider based on the Northern Beaches. They are a result driven company with a very strong reputation in the community bringing over 20 years’ experience delivering a suite of IT and Technology services.**

**Key Accountabilities**
- **Help train and support staff**
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- **Provide technical support and administration**
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- **Collect, analyse, and verify information to configure and/or integrate new hardware and software upgrades in an existing network**
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- **Administer critical systems and functions including, but not limited to, Wintel Windows Server, Active Directory, Office365, MS Exchange, Physical Server Hardware, Azure, Windows AD (multi-site)**
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- **Participate in continuous improvement initiatives**
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- **Respond to and resolve technical incidents and problems within service level timeframes**
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- **Maintain a high standard of support and administration documentation for technical services**
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- **Participate in projects where required**
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- **Liaise with vendors for repairs, maintenance, and support as needed**
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**If the following describes you, please reach out**
- **Experience in building productive, collaborative, and cooperative relationships within the team and with end users and service providers to deliver quality service outcomes**
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- **Delivering consistent service in a fast-changing environment**
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- **Experience providing face-to-face support and working in a corporate environment**
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- **Strong documentation and administration skills**
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**Technologies used**
- **Windows Servers / Office 365 / Physical Server hardware /**
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- **SQL servers / Remote Desktops / Windows AD (multi-site) / Azure AD**
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- **Cisco / Meraki / Aruba/ HpE Switch**
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- **Fortinet / Sophos Firewalls.**
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- **Shadowprotect / Storagecraft / Acronis / Veeam**
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- **Microsoft Hyper-V**
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- **Vmware***

**In return you will be rewarded with career development and training in an inspiring, fun team environment.***

**What you need to do now*