General Manager

Located in Moore Park Sydney
- Full time - Permanent
- Join a fast-growing Importing & Wholesale company in the bulk foods industry

About Us
Since 2009, Impulse Trading has grown to become one of the most trusted importers and wholesalers of bulk food products nationwide.
We strive to be at the forefront of emerging food trends and provide Australian businesses with access to some of the world's finest food products and ingredients.
Our company boasts a strong team of specialists in procurement, sales, logistics, administration, and quality assurance. With a passion for supply chain management, we have forged robust relationships within the industry.
This stable network allows us to maintain a steady supply of products, including conventional and organic quinoa and quinoa-derived products, as well as cacao, chia, hemp, various rices, and whole grains. We possess the capability to deliver mixed pallets through to full container loads and can efficiently manage stock for just-in-time delivery.
As a team, Impulse Trading, located in Sydney, consists of a small yet efficient group with a national and international reach. While most of our team operates in Sydney, we also have several remote team members who support the business from various locations. To ensure team cohesiveness, understanding, and accountability, we regularly convene to share our challenges and successes. Our business culture is goal-focused and team-oriented, where our success is intrinsically tied to the achievements of the team.

About the Opportunity
The General Manager assumes a crucial role in shaping the strategic direction and overall management of Impulse Trading. Working closely with the Owners, you will be responsible for overseeing all facets of business operations, spanning from procurement, quality assurance and logistics to sales and customer relations. The General Manager embodies a dynamic leadership presence, underpinned by a robust background in the bulk foods import/trading industry, exceptional business acumen, and a proven track record of propelling operational excellence. This visionary and results-driven leader inspires the team and fosters Impulse Trading's growth and success to the next level. In this role you will be responsible for:
**Strategic and team leadership**:

- Develop and execute the company's short-term and long-term strategic plans to achieve growth and profitability objectives.
- Identify emerging market trends, opportunities, and potential risks, and adjust business strategies accordingly.
- Recruit, train, mentor, and motivate a high-performing team of professionals.

Operations Management & Compliance
- Oversee the procurement, planning, importation, quality, storage, and distribution of various products, ensuring timely and cost-effective outcomes.
- Optimise supply chain logistics to maximise efficiency and minimize operational costs.
- Monitor inventory levels, quality control, and compliance with industry regulations.
- Ensure compliance with all relevant food import regulations, safety standards, and industry certifications.
- Stay up to date with changes in import/export laws and requirements to mitigate potential risks.

**Sales and Business Development**:

- Lead sales efforts to expand the customer base and increase market share, both domestically and internationally.
- Cultivate and maintain strong relationships with existing and potential clients, partners, and suppliers.
- Collaborate with the sales team to develop and implement effective marketing and sales strategies.
- Represent the company at industry events, trade shows, and conferences.

**Financial Management**:

- Develop and manage the company's budget, financial forecasts, and performance metrics.
- Monitor financial statements, analyse variances, and take corrective actions as needed.
- Identify opportunities for cost savings and revenue generation.
- Manage FOREX exposure.

What you will need to succeed
As an experienced people leader, you bring high energy and a commitment to deliver outstanding results. You are a strategic thinker who is adept at aligning business strategy to deliver operational excellence.
- 8+ years' experience working in a GM or similar senior role in the food import / wholesale industry.
- Proven experience in developing and delivering business strategies
- Proven and demonstrated strong leadership with the ability to inspire and motivate teams
- Strong financial acumen and experience in budgeting, financial analysis, and reporting
- Strong understanding of forecasting, contract management, and stock allocation
- Deep understanding of international trade regulations, supply chain management,
- and logistic
- Be open, authentic, trustworthy, and honest to uphold the values of Impulse Trading
- Demonstrate a "Listen first" attitude - we help our customers if we clearly hear & understand them
- Strong sense of ownership to deliver outcomes that are in the best interests of Impulse Trading
- Proactive minds