Financial Counsellor

**Company Description** For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.**
We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.
Join us and be part of a team that delivers **Altogether better care** - because when we come together, we create brighter futures for all.
**Job Description** Location**: Box Hill
**Classification**: Level 5
**Employment Type**: 0.6 FTE, ongoing permanent position
**Applications close**: Sunday 24th August

**About the program**

Taking the first step to talk about gambling takes courage. The Gambler’s Help program offers free and confidential support to people who gamble or care about someone who does.
Our experienced team - including therapeutic and financial counsellors - provides a range of services including:

- One-on-one counselling (in-person or online)
- Help with financial concerns
- Support for families and carers
- Practical tools to make change
We work in a welcoming, respectful, and private space where support is shaped around each person’s goals and life circumstances.

**Your role, your impact**

As a Financial Counsellor, you will:

- Provide intake, primary assessment, and information to clients contacting the service.
- Deliver professional financial counselling, casework and advocacy providing clients with practical information and options tailored to their circumstances.
- Implement an effective process to identify the needs of people affected by gambling harm.
- Engage in community and statewide activities in line with our funding agreement.
- Maintain accurate and timely client data and case notes.
- Participate in supervision, team meetings, and ongoing professional development.

**Who we're looking for**
- Demonstrated experience in clinical practice, preferably within a multidisciplinary setting.
- Understanding of the Social Determinants of Health and Social Model of Health.
- Experience working with vulnerable, disadvantaged, or complex needs clients.
- Appreciation of the not-for-profit or community sector.
- Strong knowledge of referral pathways and collaborative practice.

**To be considered for this role, you must have**:

- ** Qualifications**: Diploma of Community Services (Financial Counselling), eligibility for membership of Financial Counselling Victoria Inc.,
- ** Skills**: Proven experience in financial counselling (preferred), understanding of the impact of gambling harm, and exceptional advocacy, negotiation, and interpersonal skills.
- ** Experience**: You thrive in a multidisciplinary environment, working with clients facing complex needs. Trauma-informed practice and family violence financial counselling experience is highly regarded. Strong knowledge of referral pathways and collaborative practice.

**What's in it for you**

At Each, you’ll be part of a collaborative and purpose-driven team. We offer:

- Flexible work arrangements - work from home and our offices
- Competitive salary with access to salary packaging
- Professional support through regular supervision and communities of practice
- Opportunities for training, development and growth
- A positive, supportive workplace culture that prioritises wellbeing

**Join us at Each and help create positive change for people experiencing gambling harm.**
**Additional Information**

**Next Steps in the Hiring Process**
Thank you for your interest in joining Each To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

Didn’t find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each