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Product Support Specialist

2 weeks ago

Murray Bridge, Australia Emmetts Full time

**Introduction**:
Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 11 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us

Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming

**Description**:
The Product Support Specialist working closely with the Group Integrated Solutions Manager and will be responsible for the demonstration of the agronomic and economic benefits of John Deere integrated systems and equipment whilst demonstrating productivity gains utilising precision agriculture technology and products to both customers and internal Emmetts network.

You will work closely with the Emmetts Sales, Aftermarket team and Emmetts customers to understand specific problems and or issues whilst developing solutions and Value-Add Services. This will include providing support, education, and training on technology, machine optimisation and agronomic based products, solutions, and farming systems.

You will be required to travel frequently within the Emmetts network to support branches within your AOR, and you will attend Field Days, shows, trade, and other events.

This position will report directly to the Regional Manager.

**Skills and Experiences**:
The Right Person Will
- Have a passion for agriculture and helping to feed the world.
- Excel at establishing and maintaining excellent Dealer and Customer relationships.
- Be growth minded and offer innovative ideas that challenge the status quo.
- Thrive in a collaborative and dynamic environment.
- Have the desire to understand a customer’s problem and the drive to find a solution.
- Be familiar with Australian farming practices in production agriculture.
- Have hands-on experience using precision technology and software.
- Be comfortable presenting to small and large audiences and delivering information in a clear, confident, and informative way.
- Have a good sense of humour and enjoy working in a small, committed team passionate about agriculture.
- Past experience in a similar position will be highly regarded.

What's in it for you?
- Flexibility associated with a small team.
- Meaningful work helping to revolutionise agriculture.
- Opportunities for travel.
- A competitive remuneration package that reflects experience.

For more information, please feel free to contact Nikki Sutherland - Group Human Resources Manager on 0438 887 476