Strata Manager

**Introduction**:
Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.
As Bright & Duggan team members, our employees act as ambassadors for the whole group. Our diverse portfolio comprises of four main pillars: strata management, integrated resort management, building and facilities management and asset management. To foster growth and extend our service offerings and reach, we expect our employees to actively promote all brands and products associated with Bright & Duggan.
**Description**:
Responsible for the day-to-day operation and overall management of a portfolio of buildings, both residential and commercial, including obtaining quotes, sending correspondence, general accounting, budgeting, attending and chairing meetings, contract management and communicating with all stakeholders.
Liaising with various groups such as executive committee members, owners, real estate agents, solicitors, contractors, local councils and any other relevant body to assist with queries, requests and conflict resolution, to ensure relations are professionally maintained for every owners corporation.
Provide advice and service to clients based on accurate analysis of a wide range of real and perceived concerns about property and other issues.
Ability to attend mediation and have experience in resolving Tribunal matters.
Build and maintain business relationships with clients and suppliers through customer focus that will enhance the reputation of the organisation.
Assist with the training and development of trainee strata managers.
**Skills and Experiences**:
**About You**:

- Minimum of 5 years of experience in strata management.
- Strong knowledge of strata and sympathetic industry legislation (i.e. fire, WHS, QBCC).
- Experience with managing complex schemes.
- Excellent communication and interpersonal skills.
- Strong organisational and time management skills.
- Excellent written and oral communication skills.
- Ability to work independently and as part of a team.
- Ability to lead and develop team members.
- Strong proficiency in Microsoft Office and property management software.

Why join us?
- Hybrid/Flexible Working options
- Excellent working environment - we are known for our flexible and inclusive working environment.
- Ongoing education and learning both internally and externally.
- Employee Assistance Programs - we look after YOU.
- Salary Sacrifice Novated lease options.
- First Aid & Mental Health First Aid Officers on site to support YOU.
- Wellness Leave.
- Lucrative employee referral program.
- Recognition and reward events.
- Annual Flu shots.
- Birthday Leave.

The final stage of our process will involve a psychometric assessment, criminal background check, and reference checks.
Applicants must be legally entitled to work in Australia.