Debt Angel

Join Debt Angel Solutions and be an everyday force for positive change

**About Us**: Welcome to Debt Angel Solutions - where finance meets transformation. We're not your average company; we're a close-knit team on a mission to change lives. As pioneers in debt negotiation, debt management, and debt reduction, we value open communication, personal development, and out-of-the-box thinking.

**Who We Are Looking For: Debt Angel - Case Manager**

Are you a supportive, empathetic, and kind person with a strong yet warm demeanor? As a Debt Angel, you'll be the beacon of light for our clients, navigating them through their unique journey to financial freedom. Join our dedicated team of Angels in making a lasting positive impact to our clients’ lives.

Debt Angel Solutions was built on personal experience. Click below to see what we do, why we do it and how we do it.

**Responsibilities**:

- **Accountability Coach**: Review and onboard clients while capturing their unique financial story. Communicate regularly to build trust and ensure progress.Provide coaching and guidance to clients empowering them to navigate their financial journey successfully.
- **Team Collaboration**: Work closely with a supportive team of Angels to create positive outcomes.
- **Client Advocacy**: Manage client concerns and implement unique debt relief strategies.
- **Communication Skills**: Interact with diverse individuals, form trusted relationships, and maintain confidentiality.
- **Organisation & Adaptability**: Handle client onboarding, sensitive matters, and maintain thorough records.
- **Proactive Follow-Up**: Hold clients accountable and be their first point of contact.

**Requirements**:

- **Supportive & Empathetic**: A people-person who listens, understands, and provides unwavering support.
- **Methodical & Thorough**: Organised and detail oriented.
- **Compassionate & Kind**: Approachable and understanding, making a positive impact on clients' lives.
- **Continuous Learning**: Be curious, willing to learn, and stay committed to industry compliance.
- **Stakeholder Communication**: Gain accurate information from clients and be able to clearly communicate important details and strategies to the team and clients.

**Qualities We Value**:

- **Uplifting Personality**: Inspire and motivate clients with your uplifting personality, compassion and can-do attitude.
- **Commitment to Positive Change**: Dedication to positive, life-changing outcomes with unwavering integrity.
- **No Finance Background Needed**: Don't worry if you're not from the finance or insurance world; we prioritise interpersonal skills. Plus, we'll teach you everything you need to know including money management and financial problem-solving as part of your role.

**Additional Requirements**:

- Possess excellent written and verbal communication skills.
- Ability to work autonomously.
- Have high-level initiative, time management, ability to prioritise.
- An interest in learning something new every day.
- Be able to answer and direct phone calls with the utmost professionalism and friendliness.
- Be willing to undertake relevant training opportunities, as required.
- Have a knowledge of MS Office and some general knowledge of administrative responsibilities.

**Are You Ready to Be Someone’s Angel?**

No halo required, just heart.

At Debt Angel Solutions, we help people in financial distress find light in the dark by negotiating more manageable financial solutions for their debts, saving them time, money and mental anguish. We’re looking for compassionate humans (yes, _humans_, not financial robots) who can listen, support, and guide others through tough times.

**You don’t need to be a money expert.**

You _do_ need empathy, a steady mindset, and the kind of kindness that makes people feel safe.

**You’ll be the person who listens when no one else does.**

You’ll walk beside clients, not ahead, not behind, and help them reclaim confidence, peace of mind, and a financial future that they’re excited about.

**What you’ll be doing**:

- Welcoming new clients and documenting their situation
- Being by the client’s side throughout their journey as their key point of contact and support
- Working with clients on implementing and keeping things on track and moving forward in line with the client’s unique Get-Out-Of-Debt-Strategy (G.O.O.D.S)
- Empowering clients around money management and financial problem-solving
- Working closely with the rest of the Debt Angel Solutions team to ensure our clients receive the best possible outcome.
- Don’t worry... we’ll teach you everything you need to know._

**Who we’re looking for**:

- A warm, clear communicator
- Someone who is free from judgement and is solution-focused
- An organised, motivated and thorough soul
- Someone who loves helping people turn their lives around
- This isn’t just a job. It’s meaningful, fulfilling, life-changing work. For our clients and for you.

**Sound like your kind of gig?**

Send us your resume al