Waiting Staff

3 days ago

Southbank, Australia Strato Melbourne Full time

Strato Melbourne is seeking a professional and dedicated Waiter to support the Restaurant Manager in daily operations at our premium rooftop dining venue. This role is crucial in ensuring Strato’s high standards are consistently delivered, providing guests with an exceptional experience that highlights Melbourne’s skyline, ambiance, and signature menu.

Key Responsibilities:

- **Support Daily Operations**: Assist the Restaurant Manager in overseeing food and beverage service at Strato Melbourne.
- **Guest Engagement**: Welcome guests warmly, take orders, and ensure each guest’s needs are met for an outstanding experience.
- **Order Accuracy**: Ensure orders are prepared and presented correctly, maintaining attention to detail.
- **Service Assistance**: Aid food runners during busy periods and clear and reset tables efficiently.
- **Maintain Standards**: Uphold the highest quality and presentation standards at all times.
- **Safety and Cleanliness**: Ensure a safe, secure, and clean environment for guests and team members.
- **Compliance**: Adhere to all workplace regulations and local legislation.

Qualifications:

- **Preferred**: Degree or Diploma in Hospitality Management or similar
- **Required**: Responsible Service of Alcohol certification

Skills and Experience:

- **Experience**: Minimum of one year of experience as a waiter in a high-end restaurant or bar setting.
- **Knowledge & Passion**: Strong interest in food and beverages, with a solid understanding of both.
- **Technical Skills**: Proficiency with POS systems.
- **Customer Service**: Excellent communication and guest service skills, with a commitment to creating memorable experiences.

**Job Types**: Full-time, Part-time, Casual

Pay: From $25.00 per hour

Expected hours: 4 - 38 per week

**Benefits**:

- Professional development assistance

Schedule:

- Evening shift
- Weekend availability

Supplementary Pay:

- Penalty rates
- Tips

Work Location: In person

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