3pl & Cold Store Manager - Australia

**Position Title**:3PL & Cold Store Manager - Australia

**Position Type**: Regular - Full-Time

**Position Location**:Ballarat

**Requisition ID**: 38902

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

**About the role.**

We’re looking for a highly capable and people-focused 3PL and Cold Store Manager to lead the operations of our Ballarat-based, EBA-covered cold storage facility. This role is essential in ensuring safe, compliant, and efficient operations while fostering a strong, values-driven team culture. You’ll lead a dedicated workforce under an EBA, drive operational projects in collaboration with engineering, and support the performance of our national cold storage network.

This is a high-impact leadership opportunity that combines day-to-day warehouse management with hands-on involvement in infrastructure and improvement projects. We're seeking a leader with a passion for people, safety, and operational excellence.

**What you’ll be doing.**
- Leading the day-to-day operations of the Ballarat Cold Store facility, with a strong focus on safety, compliance, and performance.
- Managing and engaging a team of supervisors and EBA-covered employees, building a high-performance, safety-first culture rooted in trust, accountability, and development.
- Ensuring full compliance with safety standards, HACCP, ISO, GMP, and Chain of Responsibility (CoR) regulations.
- Leading or contributing to cold storage infrastructure and operational improvement projects (e.g. hot gas defrost, LED upgrades), working closely with engineering and project teams.
- Supporting performance management of third-party logistics providers, ensuring alignment with service expectations and operational goals.
- Partnering with the inventory team to maintain stock accuracy, oversee audits and stocktakes, and uphold warehouse standards.
- Driving continuous improvement initiatives, focusing on process optimisation, equipment utilisation, and site governance.
- Supporting cost centre performance, budget adherence, and site spend controls.
- Championing training, development, and workforce planning aligned with EBA requirements.
- Collaborating cross-functionally with HR, planning, production, distribution, safety, and quality teams.
- Contributing to the broader strategy of our national cold store network, sharing insights and supporting supply chain projects across the business.

**What you’ll need to be successful.**
- Minimum 5 years’ experience in cold storage or warehouse operations within the FMCG or frozen food industry.
- Proven experience managing a cold storage warehouse with an EBA-covered workforce - essential.
- Strong people leadership skills with a track record of building team culture, improving performance, and developing staff.
- Solid knowledge of HACCP, GMP, ISO, and Chain of Responsibility (CoR) requirements.
- Demonstrated experience leading or supporting warehouse infrastructure or operational improvement projects (e.g. defrost systems, LED upgrades), working cross-functionally with engineering and other teams.
- Strong planning and organisational skills, with the ability to manage competing operational priorities.
- Effective communicator with excellent interpersonal and stakeholder management skills.
- High attention to detail and a disciplined, safety-first approach.
- Demonstrated ability to coach, mentor, and engage teams, particularly in an EBA environment.
- Experience working with SAP and WMS platforms.
- Experience with 3PL supplier performance and contract management (desirable but not essential).

**About the team.**

The EBA team and our supervisors are a highly engaged group. We have a collaborative approach to tasks, safety, process governance and issue resolution that needs a proactive and collaborative communication style. As a key people leader, your role is pivotal to maintaining and exceeding this culture and sharing this with the production leadership team, and your colleagues within the wider supply chain team.

**About McCain.**

Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.

**Leadership principles.**

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

**The McCain experience.**

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

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- McCain Foods i