Concession Manager

**FULL TIME CONCESSION MANAGER - PILGRIM CLOTHING - MYER WARRINGAH**
- **Join a well-established Australian fashion brand with a strong commitment to its people and fostering a vibrant company culture**:

- **Build a rewarding career in a company driven by the vision to create styles that empower women.**:

- **Earn an industry-competitive salary PLUS super, bonuses, and comprehensive benefits**

**About Pilgrim Clothing**

Are you ready to step into a world where tradition meets innovation, and where your individuality is not just celebrated but embraced? Look no further - our well-established iconic Australian female fashion brand is inviting you to become an integral part of our journey.

Pilgrim stands as an independent family-owned business where pride is at our core. For 27 years, our focus on quality and craftsmanship has made us one of Australia's most iconic event wear labels and a leading retailer with a loyal customer base.

Our pride extends to our internal culture as well - join a workplace where support, fairness, and good management are not just buzzwords but core values. Experience first-hand the benefits of a collaborative atmosphere where your contributions are acknowledged, and your concerns are heard.

**About the Opportunity**

Pilgrim has an exciting opportunity for a **Concession Store Manager**, located within Myer Warringah Mall. Reporting to the NSW Multi-Site Manager, your primary responsibility will be to oversee the efficient operation of the store and manage staff rosters.

This is a **full-time** position, 38 hours per week, Tuesday to Saturday, with occasional flexibility. As manager, you will supervise one casual staff member daily.

Your responsibilities include, but are not limited to:

- Providing excellent service and styling assistance to our customers.
- Optimising store performance by delivering strong sales results
- Managing and developing staff to foster a supportive and collaborative work environment that delivers results
- Delivering a high standard of personal, store, and stock visual presentation.
- Conducting stocktakes, accepting and unpacking stock, cash and EFTPOS transactions.
- Providing feedback to management on new ways to improve Pilgrim's performance.

As we operate under the Myer umbrella, there will be no banking responsibilities.

**More About You**

Previous experience working in or managing a concessional is an advantage.

The following skills and experience will be strong assets:

- Excellent verbal and written communication skills
- Leadership skills with the ability to recruit, train and develop a team
- Proven success in fashion retail
- Strong operations and administration ability
- Basic computer skills - Word, Excel, and Outlook is a must
- Strong understanding of styling for all body shapes.
- Passion for customer care and providing a high level of service

Above all, we value a collaborative attitude and entrepreneurial spirit, to drive our business forward while upholding our culture. We invite you to excel in your role as a Pilgrim Fashion Ambassador displaying a strong affinity with our brand and products.

**About the Benefits**

We understand the importance of family, and we support you in balancing your work and personal life. Benefit from supportive upper management and a considerate approach to family issues. We encourage open communication, ensuring you always have a support system in place.

When you join our team as Concession Store Manager, you will receive a generous salary based on skills and experience, plus super, along with a host of benefits, including:

- Staff discount of 50% off Pilgrim clothing
- Myer staff discounts
- Managers get bonuses based on store sales
- Career progression opportunities

Pilgrim is proud of its long-tenured staff, with many employees celebrating 5+ years with us. We are committed to your professional development and provide opportunities for growth within our organisation.

**How to apply**

What interests you about the role, and why are you a great fit?

If successful, when are you available to commence working with Pilgrim Clothing?

**Job Types**: Full-time, Permanent

Pay: $57,150.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift
- Weekend availability

Supplementary Pay:

- Bonus
- Monthly bonus
- Performance bonus

**Experience**:

- Fashion retail: 1 year (required)
- concession manager: 1 year (required)
- visual merchandising: 1 year (required)

Work Authorisation:

- Australia (preferred)

Willingness to travel:

- 100% (required)

Work Location: In person