Technical Manager

**About us**

We exist for better days inspired by iconic flavour. It’s been three decades since Michael Allpress set up his first independent coffee cart. He bought a second-hand roaster and embarked on a bold entrepreneurial journey fueled by passion and the search for great flavour. Our little coffee cart helped introduce specialty coffee to New Zealand and changed the drinking habits of a nation. Today, we roast coffee for the best independent cafés in the world.

*
About the role*

As our Technical Manager you will lead a small team of two from our Zetland roastery to:

- Align with Allpress Vision and Values, coaching and inspiring the NSW Technical team to achieve our strategy and goals.
- Maintain, troubleshoot, and repair our fleet of espresso machinery and coffee equipment both in the field and in our workshop
- Work collaboratively with all teams to ensure the best outcome for our wholesale partners and coffee drinkers
- Work according to specific targets and goals for service scheduling, call outs, installations, and customer service.
- Identify, develop and discuss new ideas for enhancing and adding value to the Technical function
- Maintain ongoing knowledge development of coffee equipment, tools, and processes to ensure Allpress provides the best in technical service
- Summarise and record findings of work around technical development, developing and maintaining records to share with the global team
- Oversee inventory and logistics ensuring across all regions
- Encourage and manage the on-going relationship with key equipment suppliers.
- Assist and support in appropriate maintenance of Roastery equipment and processes.

**About you**

You might be a Coffee machine technician looking for the next step in your career, a seasoned Barista with great technical capacity and organizational skills or even an Electrician looking for challenge in a new industry. To nail the role, you’ll have some or all of the below;
- Experience leading, supporting, and developing teams
- Expert knowledge of espresso machinery
- Excellent attention to detail with strong administrative skills
- Electrical or mechanical trade knowledge would be highly regarded
- A background in coffee as a barista or Technician is also great
- A full driver’s license and the ability to be on call weekends (approx. every 5-7 weeks) with some regional travel (split between the wider team)

**Working at Allpress**

In addition to great company culture, we offer some nice staff perks including:

- Phone, vehicle access and out of hours/weekend on call rates
- As much free coffee as you like while at work plus beans to take home weekly
- A free and confidential Employee Assistance Program
- Yearly Learning, Development & Wellbeing allowances
- Genuine career progression within our global company

**Diversity at Allpress**

Allpress is committed to being an inclusive organisation where all people feel valued, respected, and engaged.
We pledge a commitment to:

- Building an inclusive team and community who represent all groups in society.
- Empowering our people to continuously improve the way we work and promote equity.
- Removing barriers and the influence of bias.
- Creating a safe environment where we’re encouraged to speak out against discrimination in any form.
- Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.

**Salary**: $85,000.00 - $90,000.00 per year