Technical Writer

Develop and maintain SOPs and technical documents.
- Strong writing skills with manufacturing or FMCG experience.
- Collaborate with teams to simplify complex processes.

**About Us**
GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 40 sites. GWF’s product range is diverse and includes leading brands of breads, baked goods, smallgoods, flour, milled products, and animal feed. GWF’s business units include Tip Top, DON, Yumi's, MAURI, and Jasol.
DON’s heritage goes back to the late 1800s. Since the beginning, we have been passionate about crafting great-tasting meat products that Australians love. We produce ham, bacon, salami, smallgoods, and fresh pork.
We take great pride in our skills, techniques, and brands, which have evolved over more than a century. We’ve grown from a small family business to become one of Australia’s largest food manufacturers, now part of the GWF group.
DON is also a leading Australian employer with offices and facilities in metropolitan and regional locations across the country. We take pride in being a responsible employer and a great place to work. We offer a safe and supportive environment where everyone can achieve their full potential.
**About the Role**
We are seeking a **Technical Writer** with experience in** Food, FMCG, Pharma or Manufacturing environments** to create and maintain Standard Operating Procedures (SOPs) and technical documentation across our operations at the Don Castlemaine site.
This role focuses on **writing in plain, clear language** to ensure accessibility across all levels of the business. You’ll work closely with internal teams to translate complex processes into easy-to-understand documents, diagrams, and workflows.
**Responsibilities**
- Work with internal teams and external experts to gather technical details (Procedural documentation, Subject Matter Expert Interview) and translate them into clear, concise documents.
- Develop, write, and maintain SOPs, technical documents, and instructional materials in alignment with technical details gathered.
- Create visuals like infographics, diagrams, and workflows to complement written materials.
- Ensure documentation meets company and industry standards for accuracy and consistency.
- Collaborate with stakeholders across Production, Quality, Maintenance, Projects, Training and Safety teams to review documentation to ensure alignment.
- Manage version control and ensure documentation is kept up-to-date.
- Contribute to continuous improvement initiatives by identifying areas to streamline processes.

**Why Join Us**
Our Purpose is to Craft food that brings out ‘the good’.
When you work at DON, not only will you be part of a community crafting iconic products that people love, you will also enjoy a safe and supportive environment where you can be your authentic self, advance in your career if you choose to, be recognised and rewarded for your contributions, and make a positive difference in the community.
We also work hard to ensure the programs and benefits we offer are competitive and reflect the needs and preferences of our people. They include (among others):

- Flexible work arrangements
- Community partnerships and initiatives, including 2 volunteer days per year
- Options to purchase additional leave
- Discounted products
- Training and development programs
- Global career opportunities
- Various recognition programs and rewards, including an end-of-year celebration
- Health and wellness initiatives
- Study Assistance

**About You**
You are a skilled technical writer with:

- **5+ years of experience** in SOP or technical writing within Food, FMCG, Pharma or Manufacturing.
- Strong writing and editing skills, with a focus on clear, plain language.
- Effective Presentation and reporting skills
- The ability to **research**, **simplify**, and **communicate complex processes** effectively.
- Experience collaborating across teams and managing documentation lifecycles.
- Excellent interpersonal skills with the ability to build relationships across the business.
- Proficiency in **Microsoft Word, PowerPoint, Excel, SharePoint, and Adobe Acrobat**.
- Experience with **data visualisation tools (Power BI, Tableau)** is desirable.

**Applications**
Applicants for this position may be required to undertake pre-employment screening tests including a pre-employment medical, including drug and alcohol tests, and a security/background check, which may also include a criminal record check. Proof of eligibility to work is required for all successful applicants.