Disability Support Worker

**We are seeking Disability Support Workers where experience with spinal cord injuries is preferred (complex bowel care, hoist manual handling, SPC catheter care, skin integrity, etc); otherwise disability support workers who are willing to be trained.**

**Job Summary:

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To provide professional **companionship** and **personal care** to clients based on their individual needs/desires and via an established/documented care plan. Work directly with the client, their families and friends, reporting to their Nurse Next Door Care Designer ensuring continuity of care. Supporting every client in promoting Happier Ageing®, and providing safe client care in accordance with the Australian Aged Care Quality Standards and Nurse Next Door policies.

**As a Nurse Next Door Caregiver, you are passionate about Making Lives Better and:

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- Always put clients first
- Are warm and caring
- Think of creative solutions and always find a better way
- Follow through with commitments and build great relationships
- Go above and beyond (even when no one is looking)

**Responsibilities:

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- Creates Happier Ageing® experiences and client focused care in home and community settings
- Delivers on our Brand Promise by owning the client’s experience, ensuring that you do whatever it takes to bring peace of mind to our clients and their families
- Assists clients with activities of daily living: healthy meal preparation, personal care, light housekeeping, errands, companionship, transportation, etc.
- Meets safety standards, using equipment safely and accurately
- Provides premium care approach to clients and their family members
- Responds to Care Services Center (CSC) Team regarding scheduling inquiries and updates within the agreed timelines
- Reviews the care plan prior to all visits, completing records accurately and completing all tasks as requested
- Engages in open communication with your Care Designer when opportunities to elevate your client’s experience and care are identified
- Updates availability and leave requests (as per stated expectations) with HR to ensure continuity of care for your client
- Knowledge and understanding of basic infection control principles

**Benefits:

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- Free Nurse Next Door Pink Scrub top
- Vehicle Allowance per KM for all travel between clients
- First visits: every time you visit a new client you will be supported by another team member.
- Electronic care plans
- 24-hour support
- Ongoing training: Access to online training and support from our Care Designer.
- Flexible working hours: you can be assigned clients and visits based on your availability, interests, skills and preferences.
- Career development opportunities.

**Availability:

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- Flexibility is required
- Casual

**Business Relationships:

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- Reports to the Care Designer
- Works closely with Care Team

**Key Metrics:

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- Attendance & Reliability
- AlayaCare
- NPS Client Score of 10

**Caregiver Requirements:

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We provide care 24/7, so visits may be scheduled early morning, afternoon, evening, or overnight to meet our clients’ needs
- Cert III in Aged/Disability/Community Care
- Two positive professional references
- National Police Check (Aged care specific)
- Working with Childrens Check
- Ability to travel independently and reliably to client’s visits
- Excellent communication skills
- Completion of eLearning
- Disability Workers Exclusion Team Check (to be completed by Nurse Next Door)

**Job Type**: Casual

Pay: $32.73 - $58.91 per hour

**Benefits**:

- Travel reimbursement

Schedule:

- Afternoon shift
- Evening shift
- Morning shift
- Shift work

Application Question(s):

- Do you live within 20km of Campbelltown?

Licence/Certification:

- Driver Licence (preferred)
- NDIS Worker Screening Check (required)
- Working with Children Check (required)
- National Police Certificate (required)

Work Authorisation:

- Australia (required)

Work Location: In person