2024 Datacom Australia

Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Opportunity (your why)
We have beautiful offices across Australia, we are looking for Technical talent in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney
Where will my career begin?
Our recruitment process is a partnership. Our team will get to know you, what you’re interested in, the skills you will bring to the role and where you’re looking to grow. They’ll help recommend the best career pathway and connect you with the hiring team. Giving you the opportunity to better understand the role and make sure it is the right fit.
How will I be supported?
Your career at Datacom will kick off with the Talent Elevator Induction. A carefully curated induction programme which ensures you have the best start possible at Datacom. We fly all of our Early Careers cohort to Melbourne for a week of learning, connection and fun. You’ll get to know your peers, our leadership team and develop the core skills you’ll need to get started in your role. Throughout the 12 months of our programme you’ll have access to mentors, career coaching, social events and certifications
What teams are hiring?
Cloud
As an Early Career in Cloud you’ll be responsible for driving continuous automation of cloud operations and associated delivery leveraging agile methodologies. This is a highly specialised team, your role will include lots of further study and certifications. Your tasks might include;
- Supporting customers and Datacom cloud services focusing on automation and continuous improvement within the agreed Datacom frameworks
- Uplifting Cloud automation and delivery maturity across Datacom leveraging agile/DevOps methodologies

Platforms
Preferred by not required skills
- Experience with / knowledge of Windows Server Operating systems
- Active Directory Domain Services,
- Server Virtualisation (VMware vSphere, Microsoft Hyper-V)

Networks
An Early Career Network Engineer is responsible for maintaining data communication services, with a focus on maximum availability and performance to customers. Building network engineering knowledge through hands-on exposure to networking technology and on-the-job mentoring.
- Work on events (alerts, alarms), incidents, simple - standard changes, patching, keeping documentation updated and servicing assigned ITSM tickets as requiredMonitoring tickets raised by clients and problem solving accordingly.
- Installing, testing and maintaining systems software and firmware
- Installing and supporting drivers for specialised software such as graphics and communications
- Improving the performance of operating systems and firmware

Cyber
An Early Careers Cybersecurity Engineer is responsible for assisting the Cyber Operations Centre Platforms & Solutions team with monitoring and responding to events or incidents before escalating to senior team members for further investigation. Your tasks may include
- Operational Security Excellence.
- Identifying Incidents or Events of Interest.
- Incident, Change and Problem Management.
- Daily Event/Incident/Ticket Reviews.
- Assisting with security service-related changes according to standard processes.
- Assisting with security service-related problem ticket investigations.

Application Services
Application Services delivers the full set of software-related services. We conceive, design, build and deliver bespoke, custom-built solutions, platform-based solutions and integration solutions from our Digital Engineering, Business Platforms, Data & Analytics and Digital Platforms teams.
We also provide support of solutions once they reach production through our Application Assurance Service Line, using state-of-the-art and high-value DevOps and Agile methods not traditionally seen in the production support world.
What we’re looking for
- A self-starter - motivated and passionate about tech
- A great communicator
- Able to problem solve and think outside of the box
- Motivated with a great attitude
- Able to collaborate and work in a team

Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront