Retail Specialist Casual

4 days ago

Narre Warren, Australia DJI STORE PTY LTD Full time

**Are you passionate about innovation, drones, and photography?**
Do you love working with people and thrive in fast-paced environments?
**Then D1 is the perfect launchpad for you**

**About D1**

D1 Store stands uniquely as **Australia's First and Only Authorised DJI Retail Store**.

Our success has been driven by our unrivaled customer service, product knowledge, and ethos of always finding a solution to a problem We’re looking for driven staff to join our stores and help us achieve our vision of becoming the only destination for DJI in Australia

**Your Role with Us**

We are hiring **Product Specialists** for our newest flagship location at **Westfield Fountain Gate**, opening in March-April 2025 New staff will need to travel to **Melbourne CBD** or **Brunswick** for training before the store opens.

**Key Responsibilities**
- Achieving store-based KPIs.
- Delivering exceptional customer service while juggling multiple tasks or customers.
- Developing in-depth product knowledge of DJI products & services (training provided).
- Demonstrating and test-flying drones for customers.
- Assisting in our **New Pilot Experience (NPE) Training sessions** hosted on Thursday nights.
- Helping customers set up their drones for the first time and troubleshooting common issues.
- Embracing our core values of being **customer-oriented, driven**, and seeking **continuous improvement**.

**What We Offer**
- **Exclusive staff discounts** on DJI products
- **Free rentals** of our range of DJI products.
- Incentives and prizes for beating **Individual KPIs** (e.g., Gift Cards, Drones).
- Incentives and prizes for beating **Team KPIs** (e.g., Team Dinners).
- Continuous support and growth within a **sales and retail environment**.
- Work with the latest in drone and gimbal technology.
- Be part of a growing company with plenty of opportunities for career growth in **Management, Marketing, Accounting, Aftersales, Warehousing, Enterprise,** and **D1 Labs**

**About You**
- A passionate, dedicated individual with a desire to learn and self-improve.
- Retail and sales experience is ideal but not necessary.
- Interest in drones, cameras, and technology is a bonus but not mandatory.
- Outstanding listening, communication, and people skills.
- Good personal presentation and a positive, can-do attitude.

**Are you ready to take off?**

Don’t forget to include your drone and other sales/technology experience in your cover letter to help us better understand your qualifications.

Join the D1 team and let your career **soar to incredible heights**

**Job Type**: Casual

Pay: Up to $35.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- Public holidays
- Weekend availability

Supplementary Pay:

- Penalty rates

Application Question(s):

- What is your current citizenship or visa status, and how long does it remain valid?

(e.g., Australian Citizen, Permanent Resident, Visa Subclass 500 with 2 years remaining, or other applicable status)
- What is your Availability Per Week?

Work Location: In person

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