Assistu Advisor

Location: Hobart- Brand: People & Culture- Date Posted: 12 Nov 2024

**People Services Advisor**

**Part time (4 days) Across Core Business Hours**

**Hybrid Working - Primary Location Hobart**

**Pay Range Starting $62,000 up to $70,000 TRP - Full time Equivalent**

**PLUS Non-profit salary packaging up to $15,900 per annum each FBT year, plus additional meals and entertainment benefits.**

Are you passionate about supporting a values-driven workforce? genU is looking for an **People Services Advisor** to join our**_ _**AssistU People & Culture team, providing crucial support and guidance to managers and employees across the organisation.

**About the Role**: You’ll play a vital role in responding to employee enquiries, offering guidance on policies, and supporting the employee lifecycle. Working closely with the AssistU Team and broader People & Culture division, you’ll contribute to a positive workplace experience for all.

**Key Responsibilities**:

- Respond promptly and accurately to enquiries, ensuring a professional and friendly handoff when needed.
- Maintain confidentiality and handle sensitive information with integrity.
- Monitor and analyse enquiry data to help improve response times and streamline processes.
- Assist with record-keeping, document management, and ad hoc HR admin tasks

**What We’re Looking For**:

- Strong work ethic, integrity, discretion, and ability to maintain confidentiality.
- Excellent time management skills with the ability to prioritise tasks effectively.
- Experience in payroll or general HR is beneficial.
- Proficiency in using HR systems (SAP preferred) and ticketing systems (Fresh service a plus).
- A detail-oriented approach and strong commitment to customer service.
- Ability to work across systems and manage**_ _**inbound phone calls

**genU staff enjoy a range of benefits, including**:

- **Employee Referral Program**: Refer someone to genU and receive **$650 before tax bonus** after their 6-month qualifying period New starter receives **$250 before tax**:

- **Increased Take-Home Pay**: Non-profit salary packaging up to $15,900 per annum each FBT year, plus additional meals and entertainment benefits.
- **Employee Discount Program**: Save with discounts at over 450 of Australia’s favorite retailers and service providers, including Coles, Woolworths, and JB HI-FI.
- **Study Scholarship**: Eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.
- **Commitment to Staff Health & Wellbeing**: 24/7 access to an innovative, holistic employee assistance program supporting emotional, mental, financial, and physical health.

**About You**

**You will need the following for this role**
- NDIS Worker Screening Check or willingness to obtain;
- NDIS Worker Orientation Module Certificate (WOM) or willingness to obtain;
- Ability to obtain PRODA ID for system access

**_At genU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment._**

**Why Join genU?**

Be part of a team that believes in empowering individuals and building a positive community impact.

Please note, we are not accepting agency assistance for this role - we’ve got it covered