Mail Officer

Permanent position working **3**0 hours minimum per wee**k
- Commitment required to work through the **nights Sunday to Thursday 11pm - 5am**:

- As an employee, access our 'Post Perks', a variety of discounted retailer and services benefits

**H**elp us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our **Mail Sorting Officer**based at our** Toowoomba Delivery Centre**, you’ll be working at a Mail & Parcel Processing Centre where you’ll be responsible for manually sorting mail in preparation for delivery the next day. You’ll play a key role in supporting our Posties, who provide a vital service to our local community every single day.

You’ll be working together with a friendly team of like-minded people, and your community relies on you, and it doesn’t get better than that

**You’ll be**
- Assisting with the processing of standard letters, large letters, small parcels and Express Post articles
- Manually handle and sort mail articles in cases where it cannot be machine sorted
- Manually load and unload mail from mail bags, trays, containers and metal cages (Unit Loading Devices)
- Working across sophisticated processing equipment and lines
- Operating and using load shifting equipment such as hand pallet devices and stackers whilst cooperating with operations staff to get the mail into the facility

**About you**
- You are flexible with working additional hours if required
- You have a great memory, great hand/eye coordination, and excellent attention to detail
- You enjoy physical work indoors and can lift up to 16kgs of Mail and Parcels regularly
- You are ok to handle parcels and packages that may contain food products and alcohol
- Experience operating manual pallet jacks or stackers is advantageous but not mandatory

**How we’ll deliver for you**
- Pay rate for this role is $35.16ph for the first 3 months, then $37.58ph once fully trained with a 4% increase in Sept 2025
- We invest in you for the long-term, encouraging growth through delivering on our values of Trust, Inclusivity, Empowerment and Safety
- Be part of a culture where everybody feels they belong, are valued and can bring their authentic self to work every day
- We invest in your personal well-being, recognise and reward you for your contribution to our successful with Post Perks and more

**Training and Support**

At Australia Post, our training and induction programs offer support to ensure we set you up for success. You will attend an induction in your first week with our Learning and Development Team followed by a site-specific induction at your respective facility and additional online learning modules. As a new employee, you will receive one-on-one coaching, followed by regular check-ins with your Manager and Trainer to track progress, provide feedback, and discuss any support needed. We assess development at the end of each month during your probationary period, with adjustments or additional training as required. The program includes site-specific inductions and hands-on training, building employees up to full delivery capacity within six weeks. Our approach is flexible, with the option to swap coaches for fresh perspectives, ensuring long-term success and continuous growth.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.