Workforce Planner

2 weeks ago

Newcastle, Australia Lifestyle Solutions Full time

**Workforce Planner**:

- Newcastle, Maitland & Hunter, NSW, Australia, 2295
- Sydney, NSW, Australia
- Full Time Permanent

**Join Us as a Workforce Planner - Shape the Future of Disability Services**

**Location**: Newcastle or Sydney

**Employment Type**: Full-Time (Hybrid working environment)

**Perks**: Access to Salary Packaging of over $15k

**Lifestyle Solutions** is on the lookout for a strategic and detail-driven **Workforce Planner** to help us deliver exceptional support to our customers. If you're passionate about creating smart, efficient rosters and driving workforce insights that make a real difference, this is your chance to be part of something meaningful.

**About the Role**

As our Workforce Planner, you’ll be at the heart of our operations—designing master and operational rosters that are award-compliant, cost-effective, and tailored to the needs of our services. You’ll use data to match workforce supply with demand, maintain accurate time and attendance records, and ensure our teams are supported and paid correctly.

This is a role where your analytical mind and problem-solving skills will shine, and where your work directly contributes to the quality of life for people with disability.

**Key Responsibilities**
- Develop and publish rosters that balance customer needs, compliance, and budgets
- Monitor workforce trends and performance metrics across service portfolios
- Manage leave, replacements, and onboarding rostering requirements
- Fill vacant shifts, including agency engagement when needed
- Respond to roster-related queries with professionalism and care
- Maintain accurate time and attendance records for payroll and service claims
- Drive continuous improvement in systems, processes, and team culture
- Collaborate with stakeholders to deliver effective, service-specific workforce planning

**About You**

You’re a natural organiser with a sharp eye for detail and a knack for solving problems. You thrive in fast-paced environments and know how to balance competing priorities with grace.

**You’ll bring**:

- Experience in workforce planning, forecasting, and rostering in 24/7 operations
- Strong understanding of Awards and Enterprise Agreements
- Intermediate MS Office and Excel modelling skills
- Business systems knowledge and data analysis capabilities
- Excellent communication and stakeholder engagement skills
- A collaborative mindset and a commitment to balanced outcomes
- Experience in the disability or community services sector is a bonus—but not essential.

**Why Join Lifestyle Solutions?**
- **Salary packaging options** - boost your take-home pay
- **Competitive salary** - based on your experience
- **Comprehensive training** - four weeks of onboarding and ongoing support
- **A caring culture** - we’re people who care, and we live it every day

**Ready to Apply?**

If you're ready to make a difference and grow your career in a values-driven organisation, we’d love to hear from you.

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