Revenue Services Specialist

**Revenue Services Specialist**:

- Melbourne, VIC, AU, 3000

**About us**:
At CitiPower, Powercor and United Energy, we’re proud to deliver electricity to 2 million Victorian customers every day through our network of poles and wires. But more than that, we’re here to power communities, support local businesses and keep critical services running smoothly, we’re essential to them all - and none of this happens without our people.

We believe in an inclusive, welcoming workplace where everyone feels safe, valued and respected. From offering great benefits to creating real opportunities for growth, we’re committed to supporting you, your career and wellbeing. It’s why our people stick around, whether you live in the city or across regional and rural Victoria, we’re doing the work where it matters most - right in your own community.

As Victorians electrify everything from homes to transport, we’re focused on ensuring our networks are ready to meet that demand.

If you want to be part of something essential, be essential with us.

**About the role**:
As a Credit Specialist (internally known as Revenue Services Specialist), you will play a critical role in ensuring revenue recovery, managing accounts receivable, and maintaining strong financial processes. Your expertise will help optimise revenue streams while ensuring compliance with regulatory, legislative, and customer expectations.

This role offers exposure to diverse financial processes, including managing multiple ledgers, accounts receivable functions, and revenue recovery initiatives, all within a supportive leadership environment.

**What you’ll deliver**:

- Execute revenue recovery processes efficiently, ensuring accurate billing and minimising financial risk.
- Engage with customers to negotiate payment arrangements and collaborate with external debt collection providers.
- Manage invoicing, process payments, credit adjustments and refunds and address customer inquiries within required timeframes.
- Identify opportunities to enhance existing processes and drive efficiencies within the team.
- Support knowledge sharing and training within the team to strengthen overall capabilities.

**To succeed in the role, you’ll have**:

- 3+ years’ hands-on experience working in revenue services functions, such as: collections, credit risk and/or accounts receivable.
- Demonstrate strong analytical skills with the ability to interpret data to make sound commercial decisions.
- Negotiate settlements for debt balances across a broad range of customers.
- Bring knowledge of electricity distribution or similar industries (preferred).
- Microsoft Office - particularly competent with MS Excel.

**Your career with us**:
We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability. We proudly strive to provide a safe, inclusive and sustainable environment where all our people feel respected, valued and supported to bring their whole selves to work and be the best they can be.

With an embedded Inclusion & Diversity Strategy and initiatives like our Women in Power networking group, and Sparkle, our LGBTIQ+ allies pride network, we’re committed to equal opportunities for all employees. We are proud to be recognised as a WORK180 Endorsed Employer for all women. Click here for more information on how we create and support a diverse and equitable workplace.

Understand how our benefits can support you. We offer a health and wellbeing subsidy (up to $600 per year), paid parental leave of up to 15 weeks for the primary carer, and more.

**What’s next?**
- If you require adjustments as part of the recruitment process to accommodate your needs, please don’t hesitate to discuss these with us._

Beon, CitiPower Powercor and United Energy recognise Australia’s Aboriginal and Torres Strait Islander Peoples as the First Peoples and Traditional Custodians of the lands on which we work. We pay our respects to Elders past and present and acknowledge their ancient and continuing connection to Country.

We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.

**Job Segment**:Accounts Receivable, Sustainability, Revenue Management, Revenue, Finance, Energy